Job Description
• Post sale and pre sale follow up
• Pre Delivery Coordination and arrangements of delivery kit and documents.
• Maintaining the customer data base
• Recording customer feedback.
• Following SOP's of Brand.
• Capturing complaints from customers.
• Resolving the complaints and getting satisfaction note.
• Ensuring ROAR score 100%.
• Preparing Root cause Analysis.
• Timely updation of sales process to the customers.
Job Type: Full-time
Salary ₹12,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Tamil (Preferred)
• English (Preferred)
Work Location: In person
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Application Deadline: 31/07/2026
Expected Start Date: 0+/07/2026
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💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
