Job Description
Customer Service Profile - Indore
It is an omnichannel company, operates in and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.
Position Title: Customer Support Executive
Reports to: Team Leader
Function: Operations
Location: Indore Madhya Pradesh, India
Campaign: Premium domestic Process
Responsibilities:
· Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns.
· Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.
· Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
· Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with policy.
· Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help.
· Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.
Requirements:
6 days working.
Salary – up to 18 CTC.
Good communication.
Undergraduate can apply.
Voice process
Rotational Shifts (+ Hours)
Immediate joiner.
Location – Indore.
Face to face Interviews Only
Interview Mode: - HR > OPS
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)
Sahil Saxena ++1 75++810837 Or elitebusinesssolution.in
It is an omnichannel company, operates in and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.
Position Title: Customer Support Executive
Reports to: Team Leader
Function: Operations
Location: Indore Madhya Pradesh, India
Campaign: Premium domestic Process
Responsibilities:
· Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns.
· Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.
· Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
· Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with policy.
· Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help.
· Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.
Requirements:
6 days working.
Salary – up to 18 CTC.
Good communication.
Undergraduate can apply.
Voice process
Rotational Shifts (+ Hours)
Immediate joiner.
Location – Indore.
Face to face Interviews Only
Interview Mode: - HR > OPS
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)
Sahil Saxena ++1 75++810837 Or elitebusinesssolution.in
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
