Customer Care Executive

💰 ₹28,800 - ₹46,080 (Est.) 📍 Jaipur 🕐 6 days ago

Job Description

Job Description:
• Minimum Qualification (10+2) (Fresher/Experienced)
• Comfortable working in Night Shifts with excellent English communication skill for International Voice Standards.
• 6 days working & 1 rotational week off (6 week off in a month)
• Should have all relevant documents
• Versant min. 58 to qualify for
• Salary: 27k CTC, 23k In-Hand

Important/ Mandatory Note:
• Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
• Night Shift is mandatory as the team works 24x7.
• To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
• Test is not compatible on mobile phone.
• Post receiving the link the assessment must be completed within 24 hrs.
• It is mandatory to have excellent English communication skill to be eligible for this voice role.

Job Description:

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Knowledge and Skills Required Communication Skills:
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently.

Problem Solving Skills:
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply

💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Accountant Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.

Sponsored

Job Details

Company Name: Aim Placements

Frequently Asked Questions

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The expected salary for Customer Care Executive in Jaipur is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Care Executive is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Executive. Previous experience in Accountant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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