Job Description
• Providing customers with information on products, services & offers
• Take calls from customers and do outbound calling
• Identifying customer needs
• Taking customer calls and solving queries
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
we have multiple openings in voice/non voice
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience of experience.
More about this Customer Care Executive job
Please go through the FAQs to get all answers related to the given Customer Care Executive job
• What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 17,000 - 20,000 per month that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
• Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Coval Infosystem Pvt. Ltd..
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 40 Customer Care Executive at Coval Infosystem Pvt. Ltd.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info
• Take calls from customers and do outbound calling
• Identifying customer needs
• Taking customer calls and solving queries
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
we have multiple openings in voice/non voice
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience of experience.
More about this Customer Care Executive job
Please go through the FAQs to get all answers related to the given Customer Care Executive job
• What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 17,000 - 20,000 per month that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
• Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Coval Infosystem Pvt. Ltd..
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 40 Customer Care Executive at Coval Infosystem Pvt. Ltd.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
