Job Description
Handle inbound calls from the customers
Identify the need of customers, resolve issues, and provide solution.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with customer and analyze the date.
Excellent communication skill, versant level 5 must.
Six days working & 1 rotational week-off, + hours shift.
Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. Customer service/Hospitality (front Desk) /International calling experience / Telecom /D2H /calling / Tele caller / Tele sales /Collections).
Typing test - 25-30 WPM with 85% accuracy
Salary : Graduate (6 - 11 months work expr) - 3.20lacs, graduate ( 12 months plus work expr) - 3.50lacs.
Address - Tech Mahindra Pvt. Ltd, Oberoi Garden Estate, IT Building Unit 2,4 floor near chandivali studio, saki vihar road, chandivali , Andheri East Mumbai - 400072
Job Types: Full-time Fresher
Salary: Up to ₹30,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
• Night shift
• Rotational shift
Supplemental pay types:
• Overtime pay
• Performance bonus
• Quarterly bonus
Ability to commute/relocate:
• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Required)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Speak with the employer
++1 +77+547+40
Identify the need of customers, resolve issues, and provide solution.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with customer and analyze the date.
Excellent communication skill, versant level 5 must.
Six days working & 1 rotational week-off, + hours shift.
Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. Customer service/Hospitality (front Desk) /International calling experience / Telecom /D2H /calling / Tele caller / Tele sales /Collections).
Typing test - 25-30 WPM with 85% accuracy
Salary : Graduate (6 - 11 months work expr) - 3.20lacs, graduate ( 12 months plus work expr) - 3.50lacs.
Address - Tech Mahindra Pvt. Ltd, Oberoi Garden Estate, IT Building Unit 2,4 floor near chandivali studio, saki vihar road, chandivali , Andheri East Mumbai - 400072
Job Types: Full-time Fresher
Salary: Up to ₹30,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
• Night shift
• Rotational shift
Supplemental pay types:
• Overtime pay
• Performance bonus
• Quarterly bonus
Ability to commute/relocate:
• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Required)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Speak with the employer
++1 +77+547+40
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
