Job Description
LOCATION - GREATOR NOIDA
SALARY - 18,000
EXPERIENCE - Min 1 YEARS
IMMEDIATE JOINERS
1.Minimum qualification is Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. Experience of at least one year in a call center.
5. Answer incoming calls and respond to customer’s emails
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
+. Research required information using available resources
10. Research, identify, and resolve customer complaints using applicable software
11. Process orders, forms, and application
12. Route calls to appropriate resources
13. Document all call information according to standard operating procedures
14. Recognize, document, and alert the management team of trends in customer calls
15. Follow up customer calls where necessary
SALARY - 18,000
EXPERIENCE - Min 1 YEARS
IMMEDIATE JOINERS
1.Minimum qualification is Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. Experience of at least one year in a call center.
5. Answer incoming calls and respond to customer’s emails
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
+. Research required information using available resources
10. Research, identify, and resolve customer complaints using applicable software
11. Process orders, forms, and application
12. Route calls to appropriate resources
13. Document all call information according to standard operating procedures
14. Recognize, document, and alert the management team of trends in customer calls
15. Follow up customer calls where necessary
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Admin Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
