Job Description
Job Responsibilities
• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
• Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
• Ensure that customers confidential information is properly protected and only used for official purposes.
Skill Requirement
• Good Communication skills.
• Good customer service skills & should display good analytical abilities.
• Prior experience in BPO voice process shall be preferred.
• Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
• Must possess good multi-tasking skills.
• Ability to use computers efficiently and must learn how to use new software/CRM.
• Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
• Must have a keen eye for detail and follow instructions.
Perks and Benefits
• Transport Facility
• PF & ESIC
• Overtime allowance
• Night allowance
• Incentive
Recruiter Details
Name:
Minti Bansal
Email:
miniti.bansal@cyfuture.com
Phone:
+3151+1342
• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
• Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
• Ensure that customers confidential information is properly protected and only used for official purposes.
Skill Requirement
• Good Communication skills.
• Good customer service skills & should display good analytical abilities.
• Prior experience in BPO voice process shall be preferred.
• Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
• Must possess good multi-tasking skills.
• Ability to use computers efficiently and must learn how to use new software/CRM.
• Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
• Must have a keen eye for detail and follow instructions.
Perks and Benefits
• Transport Facility
• PF & ESIC
• Overtime allowance
• Night allowance
• Incentive
Recruiter Details
Name:
Minti Bansal
Email:
miniti.bansal@cyfuture.com
Phone:
+3151+1342
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.