Job Description
1. Promote excellent customer service and ensure satisfaction is delivered consistently.
2. Complete bookings with carriers and submission of shipping instructions with great accuracy
3. Build a strong relationship with customer in terms of high confidence level
4. Communicate and follow-up with customer on the status of their shipments or deliveries.
5. Understand individual customer’s processes and Key Performance Indicators (KPIs).
2. Complete bookings with carriers and submission of shipping instructions with great accuracy
3. Build a strong relationship with customer in terms of high confidence level
4. Communicate and follow-up with customer on the status of their shipments or deliveries.
5. Understand individual customer’s processes and Key Performance Indicators (KPIs).
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Pune, Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
