Customer Care Representative

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai 🕐 5 days ago

Job Description

P
Prime Electriks and Machinery Services


Electrical Equipment Testing -Substations/ Power Plants
Prime Electriks and Machinery Services • Mumbai, Maharashtra • via Jobg8
15 hours ago
Full–time
No Degree Mentioned
Apply on Jobg8
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Job description
Requirement of Electrical Equmipment Testing Engineers
Graduate Trainee's Engineer : 6 Nos, Salary Structure 20000/- CTC per Month
Diploma Trainee Engineer: 8 Nos,Salary Structure 18600/- CTC per Month
Senior Testing Engineers: 12 Nos,Salary Structure 38600/- CTC per Month
Project Site : Various Location: Tamilnadu, India & Pasific and Asian Countries.
Salary Structure for Abroad countries will be...
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Federal Express Corporation AMEA


Customer Care Representative
Federal Express Corporation AMEA • Mumbai, Maharashtra • via FedEx Careers
19 hours ago
Full–time
No Degree Mentioned
Apply directly on FedEx Careers
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Job description
Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Representative position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

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Job Details

Company Name: Federal Express Corporation

Frequently Asked Questions

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The expected salary for Customer Care Representative in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Care Representative is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Representative. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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