Customer Engagement Partner

Full job description
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.


Customer Engagement Partner


Customer Engagement Partner, Oncology

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, then you've found the perfect place to nurture your aspirations and make an impact.


Where do you want to go?

We have an exciting opportunity available for a Customer Engagement Partner (CEP) Oncology to join the Bayer Pharma team promoting market leading medicine that improves the lives of thousands of patients each year.

Are you ready to take the next step in your career? As a CEP, you will be empowered to drive strategic outcomes within your portfolio. You will have regular contact with external customers and stakeholders, covering all potential opportunities to transform outcomes for patients. Being the face of Bayer locally, you will grow connections with specialists and key opinion leaders and understand the patients’ journeys.


Do something that moves you.

The CEP focuses on proactively bringing the outside in, working with healthcare professionals to contribute to national strategy development and uncovering all potential opportunities to transform outcomes for patients faster.

Plan and optimize your field activities, leveraging 90-day planning to align with strategic objectives
Adhere to ethical standards, legal and regulatory guidelines, and ensure actions align with company values
Deep dive into uncovering, understanding and validating patient journeys, in conjunction to bringing your Bayer expertise, science and knowledge of the therapeutic ecosystem
Build strong relationships with healthcare professionals
Adapt to changes in business needs, market dynamics, and customer feedback, and be ready to pivot quickly in response to emerging trends
Work effectively with cross-functional teams, fostering a collaborative culture that encourages knowledge sharing and problem-solving
Leverage data and analytics to make informed decisions
Stay informed on industry knowledge, product information and influencing techniques
Utilize digital tools and technologies to enhance productivity, streamline processes, and stay connected with teams and customers
Collect relevant data and feedback to inform and guide your squads, driving continuous improvement and customer-centricity

Does this sound like you?

Previous pharmaceutical, OTC or healthcare sales experience
Knowledge of Oncology/Urology experience area would be highly desirable
Solid business acumen, with an expertise in customer experience excellence
Excellent stakeholder engagement skills
Deep understanding of patient journeys and related treatments
Previous experience working in agile organisations and/or in 90-day planning cycles (desirable)
Deep listening skills and strong influencing skills
Be highly proactive and self-motivated
Comfortable with driving distances within your territory, interstate and regional travel may be required.
Knowledge of compliance with Medicines Australia code of conduct
Able to understand and leverage digital tools to make informed decision
Unwavering desire to always be improving patient care

Be You @ Bayer

We are committed to creating a culture where people can be their best, in an environment that values inclusion, diversity and flexibility. At Bayer everyone belongs, regardless of race, colour, ancestry, religion, national origin, citizenship, ****** orientation, age, marital status, disability, gender identity, personality, thinking styles or background. We strongly encourage First Nations people to apply.

If you have a disability or special need that requires accommodation, please let us know.


Be part of something bigger

At Bayer we support your career. Ready to join our team? Click Apply. For more information about this role and the innovative suite of benefits on offer, get in contact with our Talent Acquisition Team via jobs.anz@bayer.com.


Recruitment agencies please note that this position will be managed via our in-house Talent Acquisition Team. Bayer does not accept any unsolicited resumes.

Location:

Australia : New South Wales : Pymble


Division:

Pharmaceuticals


Reference Code:

850092