Job Description
Fresher's / 1 year experience
Key Skills Required:
Excellent communication skills
Problem-solving attitude
Job Role & Responsibilities:
Handle inbound and outbound calls related to customer queries, complaints, and service requests.
Provide accurate information about products, services, and warranties.
Log complaints and follow up with concerned departments until resolution.
Ensure timely and professional responses to customers via phone, email, or chat.
Maintain customer interaction records and update CRM systems.
Work towards customer satisfaction and meet performance targets like TAT, FCR, and CSAT.
Whatsapp CV-
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: Remote
Key Skills Required:
Excellent communication skills
Problem-solving attitude
Job Role & Responsibilities:
Handle inbound and outbound calls related to customer queries, complaints, and service requests.
Provide accurate information about products, services, and warranties.
Log complaints and follow up with concerned departments until resolution.
Ensure timely and professional responses to customers via phone, email, or chat.
Maintain customer interaction records and update CRM systems.
Work towards customer satisfaction and meet performance targets like TAT, FCR, and CSAT.
Whatsapp CV-
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience and Support - Malad position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
