Job Description
We are Hiring a virtual patient
relationship manager to manage customer queries and complaints. To do well in
this role you need to be able to remain calm when customers are frustrated and
have experience working with computers.
Job Profile - Relationship Manager
Customer Support Services
Shift Type - Rotational
Working Locations Jaipur
Salary - 10K to 22 CTC
Working Days - 6 (week offs would be
also rotational)
Work Type - Work from Office
(Hospital)
Qualification - Any Graduate or Under Graduate
Experience - Min. 1 year of prior work
experience in customer handling.
(Freshers with good communication
skills are also considerable)
Role & Responsibilities
As a Relationship Manager, you will be
responsible for resolving the queries of the concerned persons calling the hospital, announcing the codes, and transferring the calls.
Making feedback calls, building good
relationships with the customers/clients, etc.
Ensure customer satisfaction and
provide professional customer support.
Responding promptly to customer
inquiries.
Managing the data on CRM software.
Required Skills
Good communication skills, expertise in
working on MS Office, and time punctuality.
Important point-
We basically do not have festival offs
but the organization double pays the employee when they work on festival days
relationship manager to manage customer queries and complaints. To do well in
this role you need to be able to remain calm when customers are frustrated and
have experience working with computers.
Job Profile - Relationship Manager
Customer Support Services
Shift Type - Rotational
Working Locations Jaipur
Salary - 10K to 22 CTC
Working Days - 6 (week offs would be
also rotational)
Work Type - Work from Office
(Hospital)
Qualification - Any Graduate or Under Graduate
Experience - Min. 1 year of prior work
experience in customer handling.
(Freshers with good communication
skills are also considerable)
Role & Responsibilities
As a Relationship Manager, you will be
responsible for resolving the queries of the concerned persons calling the hospital, announcing the codes, and transferring the calls.
Making feedback calls, building good
relationships with the customers/clients, etc.
Ensure customer satisfaction and
provide professional customer support.
Responding promptly to customer
inquiries.
Managing the data on CRM software.
Required Skills
Good communication skills, expertise in
working on MS Office, and time punctuality.
Important point-
We basically do not have festival offs
but the organization double pays the employee when they work on festival days
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relation Manager position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
