Job Description
We seek a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.
Responsibilities
Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails.
Supporting the concierge by addressing queries related to DDA Dwarka Golf Course.
Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter.
Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules.
Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course.
Demonstrating excellent presentation and communication skills throughout all interactions.
Education
Bachelor’s Degree or related field.
Work Location: DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075
Working Days: 5 days ( Wednesdays and Thursdays will be fixed days off.)
Requirements
1-2 years in customer service or tele sales
Excellent communication skills
Passion for superb hospitality and customer service
Good computer skills.
Should have knowledge of how the concierge is set up
Extraordinary organizational and multitasking skills
Can-do attitude
Desire to learn
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Schedule:
Morning shift
Supplemental Pay:
Yearly bonus
Application Question(s):
Job location will be DDA, Golf Course Rd, Sector 24 Dwarka, Delhi, 110075. Are you comfortable with the location?
Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days?
Are you proficient in both spoken and written English?
Experience:
Customer relationship management: 1 year (Required)
Language:
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
