-Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value. Make sure the customer database is correctly segmented in order to target marketing activities appropriately -Oversee CRM data governance which will include: o Data standards o Data audit o Data structures o User access rights o Reporting -Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams -Update and maintain stakeholder records within the CRM system Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution. -Ensure the CRM system provides an effective sales funnel Analyze market reports to determine what kind of marketing trends the business should respond to -Need to handle all the hubs in Bangalore -calling for lead generation for Bangalore region -Handling of delivery ceremony . -Buying items for delivery arranging of cakes , bouquet and sweets -Preparing delivery file and goodie bag -Commuting between all hubs -Take the whole responsibility of handover of vehicle to customer location -Take the ownership of customer escalation and report to the reporting manager -Reminder calls of service due
Job Type: Full-time
Salary: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Channagiri, Davanagere - 577218, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Channagiri offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.