Customer Relationship Executive (Home Loan/Mortgage Loan

Full job description
Required Customer Relationship Executive (Home Loan/Mortgage Loan)

About the Role:

As a Customer Relationship Executive, you will be responsible for acquiring new customers and managing existing relationships for Home Loan/Mortgage Loan products. You will be the primary point of contact for customers, providing exceptional service and ensuring a seamless loan process.

Locations:

Pune - Wagholi
Pune-Wakad
Pune - Tilak Road
Pimpri Chichwad
Jalgoan
Satara
Kolhapur
Akola
Key Responsibilities:

Customer Acquisition:
Identify and generate potential leads through various channels (e.g., referrals, cold calling, digital marketing).
Conduct effective sales presentations and product demonstrations to customers.
Address customer queries and concerns promptly and professionally.
Negotiate terms and conditions to close deals effectively.
Customer Relationship Management:
Build and maintain strong relationships with customers throughout the loan lifecycle.
Provide timely updates on loan status and documentation requirements.
Resolve customer issues and complaints efficiently.
Cross-sell and upsell additional financial products and services.
Documentation and Compliance:
Ensure accurate and timely documentation of all customer interactions and transactions.
Adhere to all regulatory guidelines and company policies.
Maintain detailed records of customer interactions and sales activities.
Required Skills and Qualifications:

Graduate degree from a recognized university.
2-3 years of experience in sales, preferably in the financial services industry.
Strong understanding of home loan/mortgage loan products and processes.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong negotiation and problem-solving skills.
Age: 20-30 years
What We Offer:

Competitive salary (upto 3 LPA) and incentives.
Comprehensive training and development programs.
Opportunities for career growth and advancement.
A dynamic and supportive work environment.
If you are a passionate and driven individual with a strong desire to succeed, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: Up to ₹300,000.00 per year

Application Question(s):

What is your age? (20–30 years required)
How many years of sales experience do you have?
Have you worked in Home Loan or Mortgage Loan sales before? (Yes / No)
What is your proficiency in communication & negotiation? (Basic / Good / Excellent)
Experience:

sales, preferably in the financial services industry: 2 years (Required)
Location:

Pune, Maharashtra (Required)
Work Location: In person