Job Description
Job Title: CRM Functional Consultant
Experience: 16 – 22 Years
Location: Pan India (Preferably Bangalore)
Employment Type: Full-Time
Notice Period: Strictly Immediate to 30 Days only
We are looking for an experienced and strategic CRM Functional Consultant to join our team in Bangalore. The ideal candidate will bring deep functional expertise across CRM domains, with strong analytical skills and the ability to bridge business needs with technology solutions.
This is a critical leadership role for driving CRM transformation initiatives across Sales, Marketing, and Service processes.
Must-Have Skills:
• In-depth functional knowledge of CRM systems
• Strong experience in business analytics and data-driven decision-making
• Ability to translate business requirements into CRM functionalities
• Experience leading end-to-end CRM implementations or large enhancement projects
Good to Have Skills:
• Exposure to ABAP for functional-technical collaboration
• Working knowledge of Jira and ServiceNow
• Experience in CRM areas such as:
• Sales, Marketing, and Service modules
• Order management and Lead lifecycle
• Ticketing systems and Web Services integration
Key Responsibilities:
• Serve as the functional lead for CRM initiatives across various business units
• Gather, analyze, and document business requirements for CRM solutions
• Collaborate with technical teams and business stakeholders for successful implementation
• Drive CRM reporting, dashboards, and analytics to support strategic decisions
• Manage stakeholder communication and project delivery timelines
• Ensure high system usability and user adoption across functions
Experience: 16 – 22 Years
Location: Pan India (Preferably Bangalore)
Employment Type: Full-Time
Notice Period: Strictly Immediate to 30 Days only
We are looking for an experienced and strategic CRM Functional Consultant to join our team in Bangalore. The ideal candidate will bring deep functional expertise across CRM domains, with strong analytical skills and the ability to bridge business needs with technology solutions.
This is a critical leadership role for driving CRM transformation initiatives across Sales, Marketing, and Service processes.
Must-Have Skills:
• In-depth functional knowledge of CRM systems
• Strong experience in business analytics and data-driven decision-making
• Ability to translate business requirements into CRM functionalities
• Experience leading end-to-end CRM implementations or large enhancement projects
Good to Have Skills:
• Exposure to ABAP for functional-technical collaboration
• Working knowledge of Jira and ServiceNow
• Experience in CRM areas such as:
• Sales, Marketing, and Service modules
• Order management and Lead lifecycle
• Ticketing systems and Web Services integration
Key Responsibilities:
• Serve as the functional lead for CRM initiatives across various business units
• Gather, analyze, and document business requirements for CRM solutions
• Collaborate with technical teams and business stakeholders for successful implementation
• Drive CRM reporting, dashboards, and analytics to support strategic decisions
• Manage stakeholder communication and project delivery timelines
• Ensure high system usability and user adoption across functions
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Management Consultant position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
