Customer Relationship Management Specialist

💰 ₹21,600 - ₹34,560 (Est.) 📍 Noida

Job Description

Roles & Responsibilities
• tracks sales data, collecting, analyzing, and summarizing sales data.
• tracks sales and costs by analyzing and entering sales, expenses, and new business data.
• Supports sales and marketing by providing sales data, market trend forecasts, account analyses, and new service information.
• Prepare proposals and it's follow-up with prospects
• accomplishes organization goals by accepting ownership for accomplishing new and different requests.
• Collect contacts from social media, the internet & other areas
• Call up to the existing/potential customers, explain in brief about the services, E-mail marketing, and convert into a lead
• Work along with the digital marketing team
• Update details in CRM tools
• To generate the leads by applying effective strategies
• Ensure that client's demands are captured, understood, agreed to, delivered which creates a positive perception of the client
• Communicate, follow-ups, negotiate with the prospects/clients by using appropriate business methods
• To generate the leads by applying effective strategies, maintaining effective relationships with the customers, and also being able to close the deals
• To approach prospective clients with the aim of propelling the vision of the company to new clients
• assists in the development and implementation of marketing plans as needed.

Required Candidate profile
• Should have experience in sales & marketing coordination.
• Knowledge of CRM tools
• experience in Inside Sales/ Market Research and Sales related Business Processes
• Candidates must be fluent in oral and written English.
• Candidates should have good communication and analytical/ power BI
• Should have knowledge of Digital Marketing / Social Media
• Advance level Proficient in MS office

💡 Quick Summary

Seeking a career-building opportunity? The Customer Relationship Management Specialist position is now open for candidates interested in the Customer Care sector. This role in Noida offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

Sponsored

Job Details

Company Name: Allied Boston Consultants India Pvt. Ltd.

Frequently Asked Questions

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The expected salary for Customer Relationship Management Specialist in Noida is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Relationship Management Specialist is an on-site position based in Noida. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Relationship Management Specialist. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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