Job Description
Here’s how the job details align with your profile.
Job type
Full-time
Shift and schedule
Monday to Friday
Location
Sheffield S3 8JY
Benefits
Pulled from the full job description
Referral programme
Full job description
Full-time
Department: Operations
Company Description
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.
We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description
Salary: £23.809.50 per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday, between the hours of 8:30 – 17:30 (37.5 hours per week)
Key responsibilities:
Delivering world class service.
Upselling and promoting products to customers through excellent service.
Ensuring all queries are dealt with promptly and professionally.
Ensuring data is always captured accurately.
Taking ownership & responsibility for enquiries and resolving any issues.
Qualifications
Previous customer service experience is required.
Previous experience in a lead-generation environment is desirable, but not essential.
A confident communicator – we want people who can have great conversations with our customers.
Passionate individuals with the willingness to take ownership of the call.
A team player who works well with others and has a love for delivering service.
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
£500 referral scheme bonus
Professional development to help you achieve your personal goals
Eye care vouchers available and discounted Medicash membership
Sim deals for you and your family/friends
Access to discounts and savings at more than 1,200 retailers
An additional day off on your birthday or if you're getting married
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Advisor position is now open for candidates interested in the Customer Care sector. This role in Sheffield offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.