Job Description
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Job Types: Full-time, Part-time, Permanent, Fresher, Internship
Pay: ₹19,452.37 - ₹33,161.19 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Work Location: In person
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Job Types: Full-time, Part-time, Permanent, Fresher, Internship
Pay: ₹19,452.37 - ₹33,161.19 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Associate position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
