Job Description
Fresher and experienced candidates both can apply
6 days working
work from office
location -Gurgaon
Salary -16 -25 k CTC +incentives (depending on the interview)position -150
Reference on resume ' Dream hunt HR'
Call HR for interview -+258414+1+/8274XXXXXX+
Daily Walk-in -10am-4pmInterview Address -Infotech Center ,5th Floor ,Gurgaon Sec 21 ,Near Kapaseda border (Hanuman Chowk)
Job description
Roles and Responsibilities:
Resolving phone, and email customer inquiries.
Processing and logging incoming calls.
Identifying customer needs.
Attending training sessions to know better about existing and new products and to develop
better customer service skills.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service and follow the issue till closure.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Associate position is now open for candidates interested in the Customer Care sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
