Description
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Customer Service Engineer
V
Veega consultancy services
Ernakulam, Kerala
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16 hours agoFull–time
Required Customer Service Engineer
Experience: 2 plus Years
Salary: Around 15 - 20k
Immediate Joiners preferred.
Location: Ernakulam,kerala
Requirements:
Bike must
Interested can call me through 8925454449
Customer Support Engineer-(L1)
Technical Requirements:
Basic understanding of network concepts like TCP/IP, DHCP, DNS, switching and routing.
Basic knowledge of passive networking and wireless devices
Hardware troubleshooting of desktops, laptops and printers
Proficient in installing and troubleshooting Windows and Linux OS.
Configure e-mail clients in desktops and laptop
Install, Configure and troubleshoot applications like MS-Office, Anti-Virus..Etc.
Basic knowledge of Server and storage.
Basic knowledge of concepts like RAID and other data protection technology.
Roles and Responsibilities:
Field engineer role. Will attend customer request for service calls.
Work with OEMs to resolve customer issues.
Raise service tickets with OEM
Soft Skills:
Ability to efficiently and effectively perform the technical requirements
Good troubleshooting, problem solving, and analytical skills
Should prioritize effectively and work with towards problem resolution
Ability to manage issues to effectively complete in a timely fashion
Strong interpersonal, pro-active verbal and written communication skills
Job Type: Full-time
Pay: Up to ₹22,000.00 per month
Benefits:
• Cell phone reimbursement
Shift:
• Day shift
Ability to commute/relocate:
• Poonamallee, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Required)
• Brazing: 1 year (Required)
Speak with the employer
+91 8925454449