Job Description
Job description -Customer Service Executive / Assistant
The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.
Responsibilities
· Prior Work Experience With Freight Forwarder Is Must
· Planning & Executing the shipment from Factory till final destination
· Handle Port to Port,Air, CIS shipment independently
· Coordinate for sea & air shipment custom process
· Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor
· Place booking in shipping lines,VGM,Shipping Instructions, MBL, HBL
· Independently handle shipment from factory till final destination
· Responsible for troubleshooting any concern related to international freight transportation
· Solve customer and carrier problems
· Provide shipment quotes for customers and set up shipments as required by customers.
· Excellent multitasking skills within their work space as well as computer software programs.
· Day to day office coordination & reporting to the Head of Department
· Mainatin DSR
· Sending Pre alerts to Agent & Customers with related to shipments
· Take add responsibility as when required
Skills & Requirements
· Good problem solving and decision-making skills.
· Minimum Bachelor Degree,
· Minimum 5 to 6-years of relevant experience of working with freight forwarder is must
· High quality written and verbal communication skills
· Ability to adapt to changes in the work environment
· Accurate and able to produce quality work
· Ability to work in teams and open to others’ views
Job Types: Full-time, Regular / Permanent
Benefits: 2nd & 4th Saturday off
Education: Graduate (Preferred)
Experience: Total work: 2 to 5 year (Preferred)
Preferred Candidate
Candidate from Custom Clearance House or Freight Forwarder should only apply
Age above 30 + to 35
Staying in Western line or Metro Lines
Immediate Joining
Highly proficient in the English language (Written and Verbal communications)
Knowledge of MS Office (Excel)
Job Types: Full-time, Permanent
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Food provided
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service Executive / Assistant: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Expected Start Date: 25/0+/2026
The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.
Responsibilities
· Prior Work Experience With Freight Forwarder Is Must
· Planning & Executing the shipment from Factory till final destination
· Handle Port to Port,Air, CIS shipment independently
· Coordinate for sea & air shipment custom process
· Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor
· Place booking in shipping lines,VGM,Shipping Instructions, MBL, HBL
· Independently handle shipment from factory till final destination
· Responsible for troubleshooting any concern related to international freight transportation
· Solve customer and carrier problems
· Provide shipment quotes for customers and set up shipments as required by customers.
· Excellent multitasking skills within their work space as well as computer software programs.
· Day to day office coordination & reporting to the Head of Department
· Mainatin DSR
· Sending Pre alerts to Agent & Customers with related to shipments
· Take add responsibility as when required
Skills & Requirements
· Good problem solving and decision-making skills.
· Minimum Bachelor Degree,
· Minimum 5 to 6-years of relevant experience of working with freight forwarder is must
· High quality written and verbal communication skills
· Ability to adapt to changes in the work environment
· Accurate and able to produce quality work
· Ability to work in teams and open to others’ views
Job Types: Full-time, Regular / Permanent
Benefits: 2nd & 4th Saturday off
Education: Graduate (Preferred)
Experience: Total work: 2 to 5 year (Preferred)
Preferred Candidate
Candidate from Custom Clearance House or Freight Forwarder should only apply
Age above 30 + to 35
Staying in Western line or Metro Lines
Immediate Joining
Highly proficient in the English language (Written and Verbal communications)
Knowledge of MS Office (Excel)
Job Types: Full-time, Permanent
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Food provided
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service Executive / Assistant: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Expected Start Date: 25/0+/2026
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive | Assistant position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.