Job Description
As a Customer Service - Inbound Process representative, you will be responsible for providing excellent customer service by handling inbound inquiries. You will address customer concerns, resolve issues, and ensure customer satisfaction. Responsibilities:
• Answer incoming customer calls and respond to emails.
• Provide product and service information to customers.
• Resolve customer inquiries and complaints.
• Process orders, forms, applications, and requests.
• Identify and escalate priority issues.
• Document all call information according to standard operating procedures.
• Follow up on customer inquiries.
• Maintain a high level of professionalism.
Work Location: Malad
Immediate Joiners
Whatsapp CV -
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Work Location: In person
• Answer incoming customer calls and respond to emails.
• Provide product and service information to customers.
• Resolve customer inquiries and complaints.
• Process orders, forms, applications, and requests.
• Identify and escalate priority issues.
• Document all call information according to standard operating procedures.
• Follow up on customer inquiries.
• Maintain a high level of professionalism.
Work Location: Malad
Immediate Joiners
Whatsapp CV -
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service - Inbound Process position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
