customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Experience
4 - 10 Years
Salary
2 Lac 50 Thousand To 5 Lac P.A.
Industry
CSR / Sustainability
Qualification
Other Bachelor Degree
Key Skills
Customer Service Associate Customer Service Representative CRM Executive Manager CSR Customer Support Customer Care
About Company
Contact Person
Mr. Rohit Vyas
Address
C-3 Gathala Chamber 2nd Floor Near Laxmimandir Cinema Jaipur
Mobile
8003339854
Email ID
[email protected]