Job Description
Lightspeed is one of Canada's original Internet Service Providers, and we are searching for an outgoing, enthusiastic member to join our local team.
POSITION DESCRIPTION
We are seeking a team player who is self-motivated with strong attention to detail in data entry. You will consistently go the extra mile when it comes to organizational skills. You must be enthusiastic with polite customer service skills. You will answer customer billing inquiries and report directly to the office manager.
RESPONSIBILITIES
Process Credit card payments and refunds
Run customer A/R reports
Answer inbound customer calls concerning account balances
Notify overdue accounts
Enter Daily customer payments from major institutions
Approve orders for provisioning and shipping
Exceptional communication skills to resolve customer discrepancies
EXPERIENCE
Must have a minimum of 1 year of experience
Worked in a high paced setting
Worked directly with customers
SKILLS
A high degree of accuracy and attention to detail
Working knowledge of Microsoft Office, Excel
Excellent data entry skills
Proven ability to calculate, post, and manage figures
Strong command of English, both oral and written
Must be flexible
Team player with a positive manner
EDUCATION
Must have completed Grade 12
Post-Secondary education is an asset
Compensation: $21.45 per hour to $23.45 per hour. Roughly: $44,616.00 - $48,776.00 annually
Job Type: Full-time
Pay: $21.45-$23.45 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
Life insurance
Vision care
Education:
Secondary School (preferred)
Experience:
customer service: 1 year (required)
Work Location: In person
POSITION DESCRIPTION
We are seeking a team player who is self-motivated with strong attention to detail in data entry. You will consistently go the extra mile when it comes to organizational skills. You must be enthusiastic with polite customer service skills. You will answer customer billing inquiries and report directly to the office manager.
RESPONSIBILITIES
Process Credit card payments and refunds
Run customer A/R reports
Answer inbound customer calls concerning account balances
Notify overdue accounts
Enter Daily customer payments from major institutions
Approve orders for provisioning and shipping
Exceptional communication skills to resolve customer discrepancies
EXPERIENCE
Must have a minimum of 1 year of experience
Worked in a high paced setting
Worked directly with customers
SKILLS
A high degree of accuracy and attention to detail
Working knowledge of Microsoft Office, Excel
Excellent data entry skills
Proven ability to calculate, post, and manage figures
Strong command of English, both oral and written
Must be flexible
Team player with a positive manner
EDUCATION
Must have completed Grade 12
Post-Secondary education is an asset
Compensation: $21.45 per hour to $23.45 per hour. Roughly: $44,616.00 - $48,776.00 annually
Job Type: Full-time
Pay: $21.45-$23.45 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
Life insurance
Vision care
Education:
Secondary School (preferred)
Experience:
customer service: 1 year (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative - Accounts Receivable position is now open for candidates interested in the Customer Care sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.