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Customer Service Representative

Place of work Ahmedabad
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Please expect interview calls from HR between + Am to 6 PM Monday to Friday. Alternatively add your preferred time for interview call in the header of your CV.
This is not a Remote or Work from Home Job
Customer Service Execuitve - Job Duties (International Voice Process US and UK) :

Responsible for Taking inbound calls from customers in US and UK
Learn and practice on existing and new products offered
Thoroughly Learn functions of software and products offered to customers
Speak with clients globally primarily from USA through: Chat, Phone & Email
Co-ordinate with other departments to resolve customer queries and fulfil needs
Complete all assigned customer tickets timely and ensure customer satisfaction
Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Company Website

India http://www.gspan.co.in/

USA https://groundwidgets.com/

Job Types: Full-time, Regular / Permanent

Benefits:

Commuter assistance
Food allowance
Paid sick time
Paid time off
Schedule:

Rotational shift
Supplemental Pay:

Overtime pay
Performance bonus
Shift allowance
Application Question(s):

Are you comfortable with Work from office Job?
Are you willing to relocate to Ahmedabad?
Education:

Bachelor's (Preferred)
Experience:

Customer service: 1 year (Preferred)
International Voice BPO (Inbound Calls): 1 year (Required)

Company address

India
Gujarat
Ahmedabad Show on map Get directions
Company Name: Gspan Automation Technologies LLP
You will be redirected to another website to apply.
Apply on Website
Offer ID: #309671, Published: 6 days ago, Company registered: 3 years ago

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