Job Description
Kia ora! Ready to turn customer service into an adventure?
Do you have a knack for making people feel welcome? Want to work for Ngāi Tahu Tourism, one of Aotearoa's largest and most respected tourism operators? This is your chance to be part of something truly special—guiding visitors on their journey to one of New Zealand's most breathtaking locations.
At Franz Josef Glacier Guides, we're more than just a front desk—we're the first step in an unforgettable experience. Manaakitanga (hospitality) is at the heart of everything we do, and we treat our guests and team like whānau. If you're passionate about creating incredible customer experiences, we'd love to hear from you!
What we're looking for:
A warm, friendly personality that makes people feel at home
A minimum of 12 months' experience in customer service or retail
Someone who thrives in a diverse team environment
A cool head under pressure (because glaciers and bookings move fast!)
Availability to work weekdays, weekends, and public holidays
A willingness to learn about Ngāi Tahu culture and history
What's in it for you?
Competitive pay - because great work deserves great rewards
Accommodation options - so you can settle in stress-free
Personal development & excellent training - grow your skills and career
An unbeatable location - work where others holiday!
Join the adventure!
If "Kia ora and welcome to Franz Josef Glacier" rolls off your tongue, haere mai! Click apply now—we're reviewing applications as they come in.
Apply now and be part of something extraordinary!
You must be legally entitled to work in New Zealand to apply for this role.
Health and safety is super important and this is part of how we keep you, our team and our customers safe. So before starting with us, you'll go through a range of checks, including drug and ******* testing.
Find out more about us: www.ngaitahutourism.co.nz
Job Details
Reference #
35943
Business areas
Franz Josef Glacier Guides
Posted on
Monday 20 Apr 2026
Closes on
11 May 2026 12:00
Expertise
Administration & Office Support, Hospitality & Tourism
Work type(s)
Full-time, Permanent
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative | Franz Josef Glacier Guides position is now open for candidates interested in the Work from home Jobs sector. This role in Franz Josef offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
