Customer Service Representative - Travel

Talent Acquaintance


Customer Support Executive International BPO Jaipur Location
Talent Acquaintance • Jaipur, Rajasthan • via Shine
24 days ago
Full–time
No Degree Mentioned
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Job description
Hiring Now: International Customer Operations Sales Process

Location: Jaipur (Sitapura, Mansarovar, Pratap Nagar)
Salary: 23,000 38,000 CTC (with incentives)
Experience: Freshers & Experienced
Process: International Voice & Non-Voice

Job Role:
Provide support to international customers via phone, email, or chat. Ensure customer satisfaction, handle queries, and follow up on escalations.

Require...
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Transcom


Customer Service Representative - Travel
Transcom • Jaipur, Rajasthan • via Instahyre
Full–time
No Degree Mentioned
Apply on Instahyre
Apply directly on Dr. Job
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Job description
The Customer Service Representative will be the primary point of contact for clients seeking assistance with hotel bookings and travel-related services. This role involves providing exceptional customer support, managing reservations, and ensuring a seamless travel experience for customers.

Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat.
• Assist customers with hotel bookings, modifications, cancellations, and special requests.
• Provide expert recommendations on accommodations based on customer preferences and budget.
• Process payments, issue invoices, and maintain accurate booking records.
• Address and resolve customer complaints in a professional and empathetic manner.
• Collaborate with internal teams to ensure smooth operations and customer satisfaction.
• Stay updated on travel trends, hotel policies, and promotional offers.

Requirements:
• Excellent communication skills (verbal and written).
• Strong problem-solving and multitasking abilities.
• Proficiency in using customer service software and booking platforms.
• A customer-focused attitude with a passion for travel and hospitality.
• Ability to work under pressure and handle challenging situations.

India
Rajasthan
Jaipur Show on map Get directions