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Banking Call Centre Officer (High Allowance, East or West Area)

Place of work Singapur
Contract type Full-time
Start date -
Salary -

Job details

Job description, work day and responsibilities

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.
• Award-Winning Customer Service
• Promising Career Progression
• Training provided and continuous support from superior
• 5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

•Min. High Nitec with Banking Call Center experience.

•Good written/verbal communication skills

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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India
Andhra Pradesh
Singapur Show on map Get directions
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Offer ID: #1270193, Published: 8 hours ago, Company registered: 1 month ago

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