Job Description
• Answer calls professionally and provide information about products and services, take/cancel orders, and
obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
Strong communications skills Ability to listen and problem-solve
Strong interpersonal skills -Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required - Rotational Shifts
obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
Strong communications skills Ability to listen and problem-solve
Strong interpersonal skills -Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required - Rotational Shifts
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Specialist position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
