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Customer Service Specialist
R
Rojgar Group
Mumbai, Maharashtra
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5 hours agoFull–time
Dear Candidate,
I hope you are doing well.
This week we have requirements for aCustomer Service US marketwith a package of up to 3.50lpa.
Experience -
Roles and Responsibilities
• Should be ready to make Outbound calls and answer incoming calls.
• Should take ownership of complaints and queries of the customers and proactively
• follow through to resolution in the given SLA.
• Should ensure all customer's queries are well-investigated and resolved.
• Develop a professional relationship with customers with a good rapport.
• Coordinate amp; provide feedback to the internal team for faster resolution.
Skills/Abilities
• Exceptional English communication.
• Excellent problem-solving skills and the ability to think on their feet
• Ability to convey information with confidence and in a simple manner
• Excellent organizational and time management skills with the ability to multitask
• Strong work ethic, initiative, positive attitude, and high energy 6. Microsoft Office skills
especially basic Excel
• Should have analytical skills.
For further information contact us:-
Mobile no:- 7876212244
Email:-
[email protected]
This job is provided by Shine.com
