Job Description
Apply on LinkedIn
Customer Service Specialist
R
Rojgar Group
Mumbai, Maharashtra
Apply on LinkedIn
5 hours agoFull–time
Dear Candidate,
I hope you are doing well.
This week we have requirements for aCustomer Service US marketwith a package of up to 3.50lpa.
Experience -
Roles and Responsibilities
• Should be ready to make Outbound calls and answer incoming calls.
• Should take ownership of complaints and queries of the customers and proactively
• follow through to resolution in the given SLA.
• Should ensure all customer's queries are well-investigated and resolved.
• Develop a professional relationship with customers with a good rapport.
• Coordinate amp; provide feedback to the internal team for faster resolution.
Skills/Abilities
• Exceptional English communication.
• Excellent problem-solving skills and the ability to think on their feet
• Ability to convey information with confidence and in a simple manner
• Excellent organizational and time management skills with the ability to multitask
• Strong work ethic, initiative, positive attitude, and high energy 6. Microsoft Office skills
especially basic Excel
• Should have analytical skills.
For further information contact us:-
Mobile no:-
Email:- rojgargroup.cv@gmail.com
This job is provided by Shine.com
Customer Service Specialist
R
Rojgar Group
Mumbai, Maharashtra
Apply on LinkedIn
5 hours agoFull–time
Dear Candidate,
I hope you are doing well.
This week we have requirements for aCustomer Service US marketwith a package of up to 3.50lpa.
Experience -
Roles and Responsibilities
• Should be ready to make Outbound calls and answer incoming calls.
• Should take ownership of complaints and queries of the customers and proactively
• follow through to resolution in the given SLA.
• Should ensure all customer's queries are well-investigated and resolved.
• Develop a professional relationship with customers with a good rapport.
• Coordinate amp; provide feedback to the internal team for faster resolution.
Skills/Abilities
• Exceptional English communication.
• Excellent problem-solving skills and the ability to think on their feet
• Ability to convey information with confidence and in a simple manner
• Excellent organizational and time management skills with the ability to multitask
• Strong work ethic, initiative, positive attitude, and high energy 6. Microsoft Office skills
especially basic Excel
• Should have analytical skills.
For further information contact us:-
Mobile no:-
Email:- rojgargroup.cv@gmail.com
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Specialist position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
