Job Description
Job Title: Customer Service Executive – International Voice Process
Location: Mumbai all areas
Employment Type: Permanent
Experience Required: 2 Months to 2 Years
Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts
Job Description:
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities:
Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
What We Offer:Permanent employment with growth opportunities.
Supportive and collaborative work environment.
Training and development programs to enhance your skills.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Shift allowance
Language:
English (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Location: Mumbai all areas
Employment Type: Permanent
Experience Required: 2 Months to 2 Years
Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts
Job Description:
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities:
Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
What We Offer:Permanent employment with growth opportunities.
Supportive and collaborative work environment.
Training and development programs to enhance your skills.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Shift allowance
Language:
English (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service(International ) position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.