Job Description
Position:
Customer Support Executive_ORM
Job Nature
Remote
Requirement:
Candidate must have their own workstation with good bandwidth of Internet.
Experience
0-2years
Working Days
05 Days a Week, ( 06 days during Training Period)
Roster Weekly off
Rotational Shifts (8am-12 midnight)
CTC
Up to 2,16,000/-
Duties and Responsibility
Job Summary:
We are looking for a creative and innovative person, who will look after the Brand’s presence on multiple social media platforms (Facebook, Insta Etc).
• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Meet the defined targets while ensuring you provide best in class customer service.
• Keeping a close eye on positive/neutral/negative mentions
• Ensure all SLAs are accomplished with 100% customer satisfaction.
• Good comprehension skills- ability to clearly understand and state the issues customers present.
• Work with the team lead to ensure the best customer service is being delivered and all customer queries/issues are being resolved with clarity and promptness.
• Excellent communication skills.
• Polite and customer service oriented.
• Most importantly, be patient with new mothers.
Comfortable talking about situations surrounding the baby's well being be it talking about baby pee / poop / rashes or anything else. We take pride in solving mom's queries, no matter what.
About Us
SuperBottoms
A Mommy went looking for that perfect baby diaper & got disappointed to find none. That’s when
Superbottoms was born! 4 Years & 15 versions later, Superbottoms is the no. 1 bestselling cloth diaper in India, and is trusted by over 2 lakh+ parents for Zero Compromise Baby Care. We also deal with other organically prepared baby products like dry feel langots, comfort wears, ergo diaper backpack, swaddles. Waterproof cloth bags, waterproof cloth bibs .
Job Type: Full-time
Salary: Up to ₹200,000.00 per year
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Customer Support Executive_ORM
Job Nature
Remote
Requirement:
Candidate must have their own workstation with good bandwidth of Internet.
Experience
0-2years
Working Days
05 Days a Week, ( 06 days during Training Period)
Roster Weekly off
Rotational Shifts (8am-12 midnight)
CTC
Up to 2,16,000/-
Duties and Responsibility
Job Summary:
We are looking for a creative and innovative person, who will look after the Brand’s presence on multiple social media platforms (Facebook, Insta Etc).
• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Meet the defined targets while ensuring you provide best in class customer service.
• Keeping a close eye on positive/neutral/negative mentions
• Ensure all SLAs are accomplished with 100% customer satisfaction.
• Good comprehension skills- ability to clearly understand and state the issues customers present.
• Work with the team lead to ensure the best customer service is being delivered and all customer queries/issues are being resolved with clarity and promptness.
• Excellent communication skills.
• Polite and customer service oriented.
• Most importantly, be patient with new mothers.
Comfortable talking about situations surrounding the baby's well being be it talking about baby pee / poop / rashes or anything else. We take pride in solving mom's queries, no matter what.
About Us
SuperBottoms
A Mommy went looking for that perfect baby diaper & got disappointed to find none. That’s when
Superbottoms was born! 4 Years & 15 versions later, Superbottoms is the no. 1 bestselling cloth diaper in India, and is trusted by over 2 lakh+ parents for Zero Compromise Baby Care. We also deal with other organically prepared baby products like dry feel langots, comfort wears, ergo diaper backpack, swaddles. Waterproof cloth bags, waterproof cloth bibs .
Job Type: Full-time
Salary: Up to ₹200,000.00 per year
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the Customer Care sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
