Job Description
1. Handling customer queries on Calls, and reverting back to the client with updates from the team to the client.
• Maintaining a detailed and accurate record of all client details and communications.
• Ensuring to respond to the client queries in a professional and timely manner.
• Work effectively individually, as well as within a Team in a Client Servicing environment.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
• Maintaining a detailed and accurate record of all client details and communications.
• Ensuring to respond to the client queries in a professional and timely manner.
• Work effectively individually, as well as within a Team in a Client Servicing environment.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Admin Executive sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
