Job Description
Full job description
Responsibilities (Hindi Language Mandatory)
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
Language : Hindi, English, Tamil
Job Type: Full-time
Pay: ₹15,000.00 - ₹28,000.00 per month
Schedule:
Day shift
Work Location: In person
Responsibilities (Hindi Language Mandatory)
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
Language : Hindi, English, Tamil
Job Type: Full-time
Pay: ₹15,000.00 - ₹28,000.00 per month
Schedule:
Day shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive/ Application Suppport position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
