Job Description
We are looking for a Customer Support Executive to join our team!
Job Responsibilities:
Efficiently and effectively handle queries from customers on chat, email and phoneResolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.Monitor the performance of all customer-related operations and provide progress and status reports.Maintain full working knowledge of all functions within the departmentPreferable knowledge of ZenDesk system
Desired Skills and Experience:
Minimum 1-year experience working as a Customer Service Agent/ExecutiveFluent in English is a must both verbal and writtenEducation: University graduateGood knowledge and use of Microsoft OfficeExcellent writing, communication and time management skills
You can have :
Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..Best Medical Insurance covering you and your familyRelocation AssistanceA cool, tech-focused environmentFlexibility in working hoursCompetitive salary, Never an issue for the right candidate
Location:
CyberPark , Kozhikode, Kerala
Job Type: Full-time
Salary: From ₹300,000.00 per year
Benefits:
Flexible scheduleHealth insurance
Schedule:
Morning shift
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
Job Responsibilities:
Efficiently and effectively handle queries from customers on chat, email and phoneResolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.Monitor the performance of all customer-related operations and provide progress and status reports.Maintain full working knowledge of all functions within the departmentPreferable knowledge of ZenDesk system
Desired Skills and Experience:
Minimum 1-year experience working as a Customer Service Agent/ExecutiveFluent in English is a must both verbal and writtenEducation: University graduateGood knowledge and use of Microsoft OfficeExcellent writing, communication and time management skills
You can have :
Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..Best Medical Insurance covering you and your familyRelocation AssistanceA cool, tech-focused environmentFlexibility in working hoursCompetitive salary, Never an issue for the right candidate
Location:
CyberPark , Kozhikode, Kerala
Job Type: Full-time
Salary: From ₹300,000.00 per year
Benefits:
Flexible scheduleHealth insurance
Schedule:
Morning shift
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Calicut offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
