Job Description
We are hiring International Voice Support Executives with prior international BPO voice experience for a full-time, work-from-office role.
📍 Location: Gurgaon
🏢 Work Mode: Work From Office (WFO)
⏳ Joining: Immediate
💼 Hiring Type: Full-Time
📊 Experience Required: 6 Months+
🚕 Cab Facility: Provided
🕘 Shift Timing: Rotational Shifts
🔹 Role Overview
Handle inbound and outbound international voice calls for BFSI / customer support processes, ensuring high-quality customer experience while adhering to compliance and process standards.
🔹 Mandatory Requirement
Minimum 6 months of International BPO Voice experience
BFSI or Customer Support experience preferred
🔹 Key Responsibilities
Handle international customer calls professionally Resolve BFSI / customer service-related queries
Meet SLA, quality, and compliance benchmarks Maintain accurate call documentation
Escalate complex issues as per process.
🔹 Skills Required
Excellent verbal communication skills
Strong customer handling & problem-solving ability
Knowledge of international call etiquette
Comfortable with rotational shifts & WFO setup
🎓 Education: Graduate / Undergraduate
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💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive- Chat/Voice position is now open for candidates interested in the Customer Care sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.