Job Description
Responsibilities: Inbound Calls II Customer Service II Problem Solving
Manage incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation,
Manage incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation,
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.