Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to ensure all conciliation/legal outcomes are paid within the legislative timeframes, to avoid penalty. The role requires regular follow up of information with multiple stakeholders to allow payments to be processed.
This will be a permanent, full-time position based in the Melbourne office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.
YOUR RESPONSIBILITIES
Process WIC/WCIRS/Legal outcome payments in an accurate and timely manner.
Work with internal and external stakeholders to resolve issues.
Provide advice with regards to payment queries and processes.
Investigate over and under payments.
Collate, run, update and analyse payment reports on a regular basis.
General administration as required (i.e. bank account set up, claims systems work queues, letter creation and sending)
ABOUT YOU
knowledge of the compensation system (advantageous)
Ability to work independently and within a diverse and fast paced team
Effective written and verbal communication skills
Attention to detail and time management skills
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
THE OPPORTUNITY
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to ensure all conciliation/legal outcomes are paid within the legislative timeframes, to avoid penalty. The role requires regular follow up of information with multiple stakeholders to allow payments to be processed.
This will be a permanent, full-time position based in the Melbourne office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.
YOUR RESPONSIBILITIES
Process WIC/WCIRS/Legal outcome payments in an accurate and timely manner.
Work with internal and external stakeholders to resolve issues.
Provide advice with regards to payment queries and processes.
Investigate over and under payments.
Collate, run, update and analyse payment reports on a regular basis.
General administration as required (i.e. bank account set up, claims systems work queues, letter creation and sending)
ABOUT YOU
knowledge of the compensation system (advantageous)
Ability to work independently and within a diverse and fast paced team
Effective written and verbal communication skills
Attention to detail and time management skills
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Officer position is now open for candidates interested in the Work from home Jobs sector. This role in Victoria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
