Job Description
• Answer queries professionally to provide information about products and services, and obtain details of complaints.
• Keep records of customer interactions, details of inquiries, complaints, and comments as well as actions are taken.
• Follow up to ensure that appropriate actions were taken on customer requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
This job is provided by Shine.com
• Keep records of customer interactions, details of inquiries, complaints, and comments as well as actions are taken.
• Follow up to ensure that appropriate actions were taken on customer requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
