Job Description
• Respond to stakeholder's inquiries and support requests
• Monitor interactions and tickets for quality and compliance
• Identify gaps in service delivery and suggest improvements
• Prepare basic quality reports and feedback summaries
• Support training needs based on quality findings
Job Types: Full-time, Permanent, Fresher
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
• Work from home
• Monitor interactions and tickets for quality and compliance
• Identify gaps in service delivery and suggest improvements
• Prepare basic quality reports and feedback summaries
• Support training needs based on quality findings
Job Types: Full-time, Permanent, Fresher
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
• Work from home
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support/Quality Assurance position is now open for candidates interested in the Customer Care sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.