D365 APP SUPPORT/SYS ADMIN (F&O)

Job description
Job Title: Application Support / System Administrator – Finance

Location: West Surrey (2–3 days on-site per week)

Type: 6-Month Contract (Contract-to-Hire Potential)

Start Date: Immediate

We’re looking for a proactive Application Support / System Administrator to join a finance-focused technology team supporting Dynamics 365 Finance & Operations and other finance applications. This role offers hands-on involvement in system support, maintenance, and enhancement across a dynamic financial systems environment.

Key Responsibilities:
• Provide 1st and 2nd line support for Dynamics 365 Finance & Operations (D365 F&O), including customisations and ISV add-ons.
• Support and maintain the IBM Cloud Planning Analytics platform used for group financial consolidation and reporting.
• Manage user access and security roles within finance systems, ensuring segregation of duties and compliance.
• Oversee environment and lifecycle management using Microsoft LCS, including database refreshes and system configurations.
• Lead change and release management, including testing and implementation of patches and upgrades.
• Work with 3rd parties on system upgrades and enhancements, using Azure DevOps and LCS for D365 F&O.
• Monitor systems with LCS and Azure Monitor to ensure reliability and performance.
• Identify opportunities for process improvement and automation using Power Platform, MS Copilot, Logic Apps, and Azure Integration Services.
• Perform configuration, maintenance, and system updates aligned with business needs.
• Collaborate with finance and IT stakeholders to gather requirements and implement solutions.

Key Skills & Experience:
• 2–4 years’ project experience with Dynamics 365 Finance & Operations.
• Experience supporting financial systems and reporting platforms.
• Familiarity with ITIL / ITSM best practices; experience with ITSM tools is a plus.
• Strong stakeholder communication and ability to work in a fast-paced, self-managed environment.
• Solid technical background in environment management, change control, and data integrity.

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