Data Administrator Insurance · Haywards Heath · Hybrid Remote

About Collinson
Collinson is a global, privately-owned company dedicated to making travel easier and more confident for people worldwide. We offer a unique blend of industry specialists who provide market-leading airport experiences, loyalty, and customer engagement solutions for over 400 million consumers.

Our Offerings
We operate Priority Pass, the world's original and leading airport experiences programme. Travellers can access over 1,500+ lounges and travel experiences in over 650 airports across 148 countries, elevating their journey to something special.

Innovation
We've been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass, to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the world's first loyalty agency in the travel sector with ICLP.

Data Administrator Role
The Data Administrator in our Technology Team for the Insurance organization plays a crucial role in managing reference and transactional data, along with regular reporting, through key activities:

Ensure timely and controlled processing of reference data for Insurance contracts with distributors, reinsurers, and TPAs.
Deliver transactional data via the IDL, meeting business needs within SLAs.
Handle and resolve errors in transactional data input into the IDL, ensuring visibility of outstanding issues.
Administer regular report generation, ensuring timely delivery within SLAs.
Triage business issues and change requests, coordinating with the Data team and providing necessary details.
Contribute to product specifications to enhance relevant processes and business areas.
Key Responsibilities
Key responsibilities include:

Adhering to governance for collating reference data for contracts with distributors, reinsurers, and TPAs, supporting data ingestion into the IDL and other processes.
Managing onboarding, renewal, and offboarding of Insurance and reinsurance contracts to ensure accurate and timely delivery of transactional data for the IDL and Finance processes.
Administering transactional data ingestion into the IDL, supporting testing of new ingestions.
Recording and resolving errors in data ingested into the IDL, contributing to process improvements.
Acting as a key contact between the Data Team and business teams.
Running regular reports owned by the Data team within Insurance Technology.
Completing ad hoc tasks as needed.
Experience and Skills Required
The ideal candidate should have:

Experience in reporting / working with data.
Experience in general insurance or a regulated industry (e.g., financial services) (preferred).
Customer-centric background with focus on customer and user experience.
Strong collaborative skills to engage stakeholders and drive resolutions.
Familiarity with various delivery models (Scrum, Kanban, Waterfall).
Experience working with engineering development and support teams (preferred).
Strong interpersonal, communication, and organizational skills.
Ability to collaborate with global, virtual teams.
Attention to detail with the confidence to challenge when necessary.
Ability to work independently and support team success.
Collinson Culture
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, ****** orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

United Kingdom
England
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