Job Description
Full job description
Mo te Tari o te Kaitiaki Mana Tangata - About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
He wa tino pai ki te hono mai ki to matou tari - It's a great time to join our office
Public confidence in government institutions is under pressure. The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration. Demand for our services is growing and New Zealanders need us to show up in new ways and be more accessible and impactful.
We have just completed an organisational transformation, and we are evolving how we do our mahi to have greater impact. This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation.
Mo to matou tira - About the team
The Information and Knowledge Management (IKM) team sits in our Corporate and Transformation group. The IKM team are a small, stable and close-knit team, consisting of information management practitioners and data analysts. We work closely with stakeholders to lead and support information and data management practice at the Office of the Ombudsman. The team consists of well experienced professionals who are keen to mentor and grow other team members.
Our group's whakatauki is:
Ehara taku toa i te toa takitahi, engari he toa takitini.
Success is not the work of one, but the work of many.
Mo te turanga - About the role
You will work alongside a team of professionals supporting the wider organisation. You will be working with the business to understand requirements, design, and maintain dashboards and reporting for a wide variety of stakeholders, from investigations teams and managers, to Senior Leaders. You will answer queries and direct requests from kaimahi on performance and operational reporting as well as providing key data to identify trends. You will have the opportunity to be involved in transformation project work, including the development and implementation of a new CRM system and the implementation of PowerBI (to replace our current BI tool).
You will have the opportunity to work with two seniors in your team who are keen and willing to share their knowledge and support.
Experience with Qliksense is an advantage, but not a requirement.
He korero mou - About you
To be successful in this role you will have:
A tertiary qualification in statistics or data or a related field, and / or 1-2 years' experience in knowledge and data practitioner role
Experience applying principles of good data and analytical data practices to complex operational and IT environments.
Good working knowledge of legislative and policy requirements that affect the management of data and information in the public sector.
Ability to clearly communicate complex ideas in a clear and direct manner
Strong organisational, prioritisation and planning skills
Ability to work independently as well as part of a collaborative team
Te painga o te mahi tahi me matou - Our benefits, what we offer
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.
Genuine career progression opportunities and professional development through training and mentoring by senior members of your team
Flexible working options
Competitive remuneration
Three extra Annual Leave days after 12 months of employment
Onsite gym and personal trainer, free to all employees
Three paid office holidays between Christmas and New Year
Employee Assistance Programme (EAP)
Me pehea te tono - How to apply
To apply, click on the `Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
As the Ombudsman's role is to provide "fairness for all" New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.
Depending on skills and experience the salary is expected to be between $95,810 to $125,750 with $119,762 being the mid-point.
This role is based in Wellington. Please note we are unable to consider 100% remote working for this role.
Applications close 5pm, 6 May 2026.
Mo te Tari o te Kaitiaki Mana Tangata - About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
He wa tino pai ki te hono mai ki to matou tari - It's a great time to join our office
Public confidence in government institutions is under pressure. The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration. Demand for our services is growing and New Zealanders need us to show up in new ways and be more accessible and impactful.
We have just completed an organisational transformation, and we are evolving how we do our mahi to have greater impact. This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation.
Mo to matou tira - About the team
The Information and Knowledge Management (IKM) team sits in our Corporate and Transformation group. The IKM team are a small, stable and close-knit team, consisting of information management practitioners and data analysts. We work closely with stakeholders to lead and support information and data management practice at the Office of the Ombudsman. The team consists of well experienced professionals who are keen to mentor and grow other team members.
Our group's whakatauki is:
Ehara taku toa i te toa takitahi, engari he toa takitini.
Success is not the work of one, but the work of many.
Mo te turanga - About the role
You will work alongside a team of professionals supporting the wider organisation. You will be working with the business to understand requirements, design, and maintain dashboards and reporting for a wide variety of stakeholders, from investigations teams and managers, to Senior Leaders. You will answer queries and direct requests from kaimahi on performance and operational reporting as well as providing key data to identify trends. You will have the opportunity to be involved in transformation project work, including the development and implementation of a new CRM system and the implementation of PowerBI (to replace our current BI tool).
You will have the opportunity to work with two seniors in your team who are keen and willing to share their knowledge and support.
Experience with Qliksense is an advantage, but not a requirement.
He korero mou - About you
To be successful in this role you will have:
A tertiary qualification in statistics or data or a related field, and / or 1-2 years' experience in knowledge and data practitioner role
Experience applying principles of good data and analytical data practices to complex operational and IT environments.
Good working knowledge of legislative and policy requirements that affect the management of data and information in the public sector.
Ability to clearly communicate complex ideas in a clear and direct manner
Strong organisational, prioritisation and planning skills
Ability to work independently as well as part of a collaborative team
Te painga o te mahi tahi me matou - Our benefits, what we offer
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.
Genuine career progression opportunities and professional development through training and mentoring by senior members of your team
Flexible working options
Competitive remuneration
Three extra Annual Leave days after 12 months of employment
Onsite gym and personal trainer, free to all employees
Three paid office holidays between Christmas and New Year
Employee Assistance Programme (EAP)
Me pehea te tono - How to apply
To apply, click on the `Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
As the Ombudsman's role is to provide "fairness for all" New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.
Depending on skills and experience the salary is expected to be between $95,810 to $125,750 with $119,762 being the mid-point.
This role is based in Wellington. Please note we are unable to consider 100% remote working for this role.
Applications close 5pm, 6 May 2026.
💡 Quick Summary
Seeking a career-building opportunity? The Data Analyst position is now open for candidates interested in the Work from home Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
