Job Description
Position Summary...
What you'll do...
We are seeking a highly detail-oriented and analytical Content Acquisition Quality Assurance Lead to join our team. This role will be responsible for ensuring an optimal product content experience is achieved for assigned item categories. The successful candidate will research and resolve issues for Walmart.com item page content health by generating and reviewing quality reports, identifying root causes of issues, and identifying and implementing solutions that drive optimal item page experience. The role will initiate cross-functional resolution efforts that drive and ensure the timely resolution.
The candidate will provide and support the implementation of content solutions by building relationships and partnerships with key suppliers and stakeholders; identifying operational workflow needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
About Team: Catalog Item Content Quality
We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. Whether they are designing for traditional platforms or emerging channels, their design formula is almost always simple; it is a space where intuitive usability produces satisfying results. This user-centric design approach is one of the reasons why Walmart customers return again and again. We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. Whether they are designing for traditional platforms or emerging channels, their design formula is almost always simple; it is a space where intuitive usability produces satisfying results. This user-centric design approach is one of the reasons why Walmart customers return again and again. We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. We ensure that the items have the most descriptive, educational, and inspirational content and data to support our customers decision to purchase.
What you'll do:
• Serves as a subject matter expert for content acquisition workflows, providing guidance and training to team members as needed.
• Performs item/catalog audits and research on content requirements to ensure all content meets Walmart's online content optimization standards.
• Communicates with suppliers and stakeholders for missing information and collaborates with cross-functional teams to resolve any issues.
• Provides guidance and assistance to stakeholders in the goal of an optimized item page experience with proper data and content expectations.
• Partners with assigned business areas to identify and initiate recommendations for continual content acquisition process improvement, content quality, and improved operational efficiency.
• Drives assigned special projects and resolves workflow challenges by leveraging knowledge to solve problems and generate an enhanced content experience.
• Initiates efforts to reduce inefficiency, errors, and maintains a focus to improve the customer experience.
• Communicates progress and ensures timely completion of quality improvement projects.
• Stays up-to-date on industry trends and best practices in content creation and acquisition, applying this knowledge to continuously improve content quality and optimize content acquisition workflows.
What you'll bring:
• Bachelor's degree in Communications, Journalism, Marketing, or a related field.
• 3+ years of experience in content creation, data/content acquisition, or a related field.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and make informed recommendations.
• Proficiency in Microsoft Office Suite, with experience using content management systems and analytics tools a plus.
• Ability to work in a fast-paced environment, with a focus on detail and accuracy.
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, Hybrid Work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 2 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 4 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
What you'll do...
We are seeking a highly detail-oriented and analytical Content Acquisition Quality Assurance Lead to join our team. This role will be responsible for ensuring an optimal product content experience is achieved for assigned item categories. The successful candidate will research and resolve issues for Walmart.com item page content health by generating and reviewing quality reports, identifying root causes of issues, and identifying and implementing solutions that drive optimal item page experience. The role will initiate cross-functional resolution efforts that drive and ensure the timely resolution.
The candidate will provide and support the implementation of content solutions by building relationships and partnerships with key suppliers and stakeholders; identifying operational workflow needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
About Team: Catalog Item Content Quality
We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. Whether they are designing for traditional platforms or emerging channels, their design formula is almost always simple; it is a space where intuitive usability produces satisfying results. This user-centric design approach is one of the reasons why Walmart customers return again and again. We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. Whether they are designing for traditional platforms or emerging channels, their design formula is almost always simple; it is a space where intuitive usability produces satisfying results. This user-centric design approach is one of the reasons why Walmart customers return again and again. We are dedicated to making Walmart the preferred retail destination for consumers. We believe that great design is about more than just making things look good, and our team exemplifies this philosophy. We create beautiful, engaging, and accessible experiences for everyone. We ensure that the items have the most descriptive, educational, and inspirational content and data to support our customers decision to purchase.
What you'll do:
• Serves as a subject matter expert for content acquisition workflows, providing guidance and training to team members as needed.
• Performs item/catalog audits and research on content requirements to ensure all content meets Walmart's online content optimization standards.
• Communicates with suppliers and stakeholders for missing information and collaborates with cross-functional teams to resolve any issues.
• Provides guidance and assistance to stakeholders in the goal of an optimized item page experience with proper data and content expectations.
• Partners with assigned business areas to identify and initiate recommendations for continual content acquisition process improvement, content quality, and improved operational efficiency.
• Drives assigned special projects and resolves workflow challenges by leveraging knowledge to solve problems and generate an enhanced content experience.
• Initiates efforts to reduce inefficiency, errors, and maintains a focus to improve the customer experience.
• Communicates progress and ensures timely completion of quality improvement projects.
• Stays up-to-date on industry trends and best practices in content creation and acquisition, applying this knowledge to continuously improve content quality and optimize content acquisition workflows.
What you'll bring:
• Bachelor's degree in Communications, Journalism, Marketing, or a related field.
• 3+ years of experience in content creation, data/content acquisition, or a related field.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and make informed recommendations.
• Proficiency in Microsoft Office Suite, with experience using content management systems and analytics tools a plus.
• Ability to work in a fast-paced environment, with a focus on detail and accuracy.
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, Hybrid Work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 2 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 4 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
💡 Quick Summary
Seeking a career-building opportunity? The Design Researcher III (Content Acquisition Quality Assurance Lead) position is now open for candidates interested in the Work from home Jobs sector. This role in Singapur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
