Digital Business Support Lead

UK Civil Service


ARMY- Armed Forces Recruiting Programme - Programme Controls Manager
UK Civil Service • Andover, United Kingdom • via LinkedIn
1 day ago
Part-time
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Job description
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• About the job
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Army Headquarters, Andover, SP118HJ. We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outc...
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UK Civil Service


Digital Business Support Lead
UK Civil Service • Wolverhampton, United Kingdom • via LinkedIn
1 day ago
Full–time
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Job description
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Bristol, Leeds, Manchester, Wolverhampton

About The Job

Job summary

Are you proactive in seeking resolutions and can resolve issues that arise through innovative thinking?

Do you enjoy building solid working relationships with internal and external stakeholders?

If so, we have an exciting opportunity for a Digital Business Support Lead to join our team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you!

Here at the Ministry for Housing, Communities and Local Government (MHCLG), we work on things that make a real difference to peoples lives. As a digital business support lead for MHCLG you will be working on one of the Governments most high profile and exemplar digital services, containing two of the CDDO Flagship 75 services. The Digital Business Support Lead is someone who enjoys problem solving and working in an agile way, responsible for the day-to-day contracts, finance and commercials for the portfolio, as well as owning a complex range of unique HR and information management processes within a Digital team comprised of internal and third-party suppliers.

This role will support overall commercial and financial responsibilities for all the commercial arrangements relating to Digital Elections (including but not limited to commercial MoUs, subscriptions, license arrangements and contracts). This will include leading on varied HR aspects of the team, including security clearances, recruitment and inductions. This job should not be confused with that of either a finance or HR business partner, as this is not the case. The role will require developing a substantial amount of digital Subject Matter Expertise.

Job Description

As a Digital Business Support Lead, youll:
• Build and maintain strong relationships with the providers of key elections and registration digital financial arrangements, supporting management of the financial arrangements with these providers that cumulatively deliver services critical to the UKs democracy and monitoring effective service delivery against agreed KPIs and other contract terms.
• Use initiative to solve contractual issues as they arise, in accordance with the department's contract management framework and ways of working, working collaboratively and at pace to find and enact suitable solutions.
• Work closely with the departments Commercial and Finance teams, informing decisions regarding procurement strategy for this suite of services. This includes working with the centralised Corporate function, and the incumbent contract manager.
• Help drive and support procurement exercises as required including the contract renewal process for the services within the portfolio and undertake contract administration and maintenance of accurate contract management records.
• Ensure that all DES business cases receive approval and drive through the relevant purchase orders with the finance team, working closely with suppliers to obtain necessary documentation and further approvals. The role holder will lead on the preparation of business cases working alongside SMEs, get all approvals, ensure the PO(s) is raised, keep suppliers updated, obtain quotes, respond to queries from financial colleagues etc
• Lead on all recruitment, onboarding and induction for a wide range of civil servants, fast-streamer, interns and third-party developers, with a high throughput on an ongoing basis.
• Be responsible for Data, Knowledge and Information Management for the portfolio, including ensuring we are legally compliant for our GDPR and FOI obligations, as well as fully owning the JML processes for all members of the Digital team (this is inclusive of third-party developers).

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