Job Description
Description
Definition
Under executive direction, plans, directs, and administers District employee relations operations, programs and activities; serves as a key resource for advising and guiding managers and employees on labor and employee relations matters; investigates labor grievances and employee complaints; leads the District’s performance management program, including employee discipline; and performs other related duties as assigned.
Supervision
Works under the direct supervision of the Vice President, Human Resources.
Supervises classified, temporary, and/or student employees.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities are typical of those performed by employees in this classification.
Plans, directs, and administers assigned District labor and employee relations programs and activities, including collective bargaining, contract administration, performance management, disciplinary actions, appeals, complaints, grievances, policy development and reporting.
Serves as a key resource for advising and guiding managers and employees on labor and employee relations matters, including those of highly confidential and sensitive nature, related to District policies, procedures and practices, contractual provisions, Education Code, and other applicable laws, rules and regulations.
Investigates labor grievances and employee complaints filed under labor agreements or District policies in an objective and timely manner, creates investigative plans, conducts notifications and witness interviews, makes determinations, and prepares written reports/responses; represents the district at disciplinary and grievance hearings.
Leads the District’s performance management program, including employee discipline; collaborates with managers, supervisors, and employees to address District policies, practices, and performance issues; facilitates meetings and mediations; develops, implements, and oversees corrective actions and performance improvement plans with appropriate documentation.
Coordinates communication for disciplinary actions and District grievance responses by drafting and developing investigatory reports, business correspondence, evidentiary documentation, position statements, contract or regulatory analysis, disciplinary materials, and summaries of investigative findings.
Manages and updates files pertaining to employee grievances, investigations, complaints, and related employee relations issues; maintains electronic databases for discipline, grievances, investigations, mediations, and arbitrations, and produces reports and data as required.
As needed, prepares District responses in matters involving external agencies, including but not limited to PERB; serves as liaison with legal counsel on designated matters.
Reviews applicable federal and state legislation, regulations, and policies to understand their implications for labor and employee relations, and advises on appropriate implementation strategies.
Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment.
Develops, implements, establishes, and maintains policies, processes, and procedures for applicable departments; monitors and evaluates operational, department, and service quality; may recommend, develop, and implement quality improvement assessment tools and/or methods with administration and/or regulatory agencies.
Develops and implements short- and long-term strategies and plans, including the program review process.
Reviews, administers, and monitors budgets for assigned areas; approves and administers budget allocations and procurements for all assigned funds as appropriate; analyzes and reviews budgetary and financial data.
Coordinates, and supervises the implementation and modification of technology.
Supervises department employees; assigns and monitors employee’s work and evaluates employee performance; trains employees; participates in employee selection.
Monitors and reviews programs and/or operations for legal compliance.
Analyzes and interprets data; prepares, reviews, and/or approves documents and reports.
May participate and/or chair campus committees and task forces.
Performs other related duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.
Education and Experience:
Bachelor’s degree from an accredited college or university.
Seven (7) years of experience in human resources or labor relations, that includes two (2) years in a leadership role for an organization’s employee-employer relations function.
Licenses/Certificates/Other Requirements
None.
Knowledge of:
Principles, practices, and techniques of employee relations.
Principles and practices of Human Resources Management.
Principles of labor contract negotiation and administration.
Conflict resolution methodologies, fact finding methods and procedures and performance evaluation systems, methods, and tools.
Principles and practices of management.
Principles and practices of supervision.
Applicable laws, regulations, standards, and/or requirements.
Methods of developing and implementing departmental plans.
Principles of data research, collection, organization, interpretation, and reporting.
Principles and practices of business communication and writing.
Principles of knowledge management.
Presentation techniques.
Standard office practices or procedures.
Standard office software and modern office equipment.
Principles and practices of customer service.
Interpersonal relations management.
Ability to:
Plan, direct, and administer the operations, programs and activities related to employee and labor relations.
Interpret, apply, and explain principles and legal provisions pertinent to an employee and labor relations program.
Conduct comprehensive investigations with objective findings and recommendations related to law and legal precedence.
Develop and implement goals with identifiable outcomes and assist with development of strategic plans, as needed.
Research, develop, apply, explain, and/or ensure the compliance of applicable laws, regulations, policies and/or procedures.
Identify needs, analyze problems, and provide recommendations and/or alternative solutions.
Manage and prioritize work, projects and/or programs within established deadlines
Prepare, manage, monitor, oversee, and/or administer budgets.
Supervise, train, and evaluate the work of assigned employees.
Stay abreast of information, trends, and theories applicable to areas of assignment.
Analyze data and compile and present narrative and statistical reports.
Prepare and review reports, correspondence, and other documents using multiple business formats.
Manage the maintenance of records.
Prepare and deliver presentations.
Utilize standard office software and equipment.
Maintain confidentiality of sensitive and/or protected information.
Provide customer service with a high level of sensitivity, tact and patience.
Communicate effectively, both orally and in writing.
Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, ****** orientation, and ethnic backgrounds of community college students.
PHYSICAL AND MENTAL STANDARDS:
The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Mobility: frequent sitting for long periods, walking, and standing; occasional kneeling, crouching, pushing, pulling; frequent reaching above and below desk level.
Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects.
Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and materials weighing up to 10 pounds; occasional lifting up to 25 pounds.
Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
Hearing/Talking: frequent hearing and speaking in person and on the telephone.
Emotional/Psychological Factors: frequent contact with others including extensive public contact; frequent deadlines and time-limited assignments.
ENVIRONMENTAL CONDITIONS:
Work is typically performed in an indoor office setting.
Additional Information
Salary
Starting salary: Step 1 $9,475.00 to Step 6 $12,095.00 monthly, depending upon education and experience.
Salary range: Step 1 $9,475.00 to Step 11 $15,874.00 monthly (including longevity steps) .
For more information, please refer to the Management Salary Schedule
Application Process
This position requires the following documents to be attached to your online application in order to be considered:
Current resume
Cover letter
Transcripts showing completion of required degree(s) must be submitted. Unofficial transcripts will be accepted only during the application process. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
List of three (3) professional references. Please provide names, telephone numbers, and e-mail address for each reference.
Please note: All required documentation must be attached to the online application by the applicant by the noted closing date. Additional documents not requested in the announcement will not be reviewed.
Applications will be accepted until the position is filled. However, to ensure full consideration, applications and any required attachments must be submitted by August 15, 2026. Applications with incomplete information (i.e. statements such as 'see resume') or missing required documents will not be considered.
The College will tentatively hold interviews in the month of September 2026.
Travel Reimbursement
Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to request partial reimbursement of travel expenses. Please contact the office of Human Resources for more information.
Position Funding
This position is offered contingent upon funding. GCCD reserves the right to extend, withdraw, and/or reopen this position at any time. Additional openings, for the same position, which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.
Commitment to Diversity and Equal Employment Opportunity Employer
GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.
GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.
Accommodations
If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.
Thank you for your interest in employment opportunities with Glendale Community College.
Definition
Under executive direction, plans, directs, and administers District employee relations operations, programs and activities; serves as a key resource for advising and guiding managers and employees on labor and employee relations matters; investigates labor grievances and employee complaints; leads the District’s performance management program, including employee discipline; and performs other related duties as assigned.
Supervision
Works under the direct supervision of the Vice President, Human Resources.
Supervises classified, temporary, and/or student employees.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities are typical of those performed by employees in this classification.
Plans, directs, and administers assigned District labor and employee relations programs and activities, including collective bargaining, contract administration, performance management, disciplinary actions, appeals, complaints, grievances, policy development and reporting.
Serves as a key resource for advising and guiding managers and employees on labor and employee relations matters, including those of highly confidential and sensitive nature, related to District policies, procedures and practices, contractual provisions, Education Code, and other applicable laws, rules and regulations.
Investigates labor grievances and employee complaints filed under labor agreements or District policies in an objective and timely manner, creates investigative plans, conducts notifications and witness interviews, makes determinations, and prepares written reports/responses; represents the district at disciplinary and grievance hearings.
Leads the District’s performance management program, including employee discipline; collaborates with managers, supervisors, and employees to address District policies, practices, and performance issues; facilitates meetings and mediations; develops, implements, and oversees corrective actions and performance improvement plans with appropriate documentation.
Coordinates communication for disciplinary actions and District grievance responses by drafting and developing investigatory reports, business correspondence, evidentiary documentation, position statements, contract or regulatory analysis, disciplinary materials, and summaries of investigative findings.
Manages and updates files pertaining to employee grievances, investigations, complaints, and related employee relations issues; maintains electronic databases for discipline, grievances, investigations, mediations, and arbitrations, and produces reports and data as required.
As needed, prepares District responses in matters involving external agencies, including but not limited to PERB; serves as liaison with legal counsel on designated matters.
Reviews applicable federal and state legislation, regulations, and policies to understand their implications for labor and employee relations, and advises on appropriate implementation strategies.
Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment.
Develops, implements, establishes, and maintains policies, processes, and procedures for applicable departments; monitors and evaluates operational, department, and service quality; may recommend, develop, and implement quality improvement assessment tools and/or methods with administration and/or regulatory agencies.
Develops and implements short- and long-term strategies and plans, including the program review process.
Reviews, administers, and monitors budgets for assigned areas; approves and administers budget allocations and procurements for all assigned funds as appropriate; analyzes and reviews budgetary and financial data.
Coordinates, and supervises the implementation and modification of technology.
Supervises department employees; assigns and monitors employee’s work and evaluates employee performance; trains employees; participates in employee selection.
Monitors and reviews programs and/or operations for legal compliance.
Analyzes and interprets data; prepares, reviews, and/or approves documents and reports.
May participate and/or chair campus committees and task forces.
Performs other related duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.
Education and Experience:
Bachelor’s degree from an accredited college or university.
Seven (7) years of experience in human resources or labor relations, that includes two (2) years in a leadership role for an organization’s employee-employer relations function.
Licenses/Certificates/Other Requirements
None.
Knowledge of:
Principles, practices, and techniques of employee relations.
Principles and practices of Human Resources Management.
Principles of labor contract negotiation and administration.
Conflict resolution methodologies, fact finding methods and procedures and performance evaluation systems, methods, and tools.
Principles and practices of management.
Principles and practices of supervision.
Applicable laws, regulations, standards, and/or requirements.
Methods of developing and implementing departmental plans.
Principles of data research, collection, organization, interpretation, and reporting.
Principles and practices of business communication and writing.
Principles of knowledge management.
Presentation techniques.
Standard office practices or procedures.
Standard office software and modern office equipment.
Principles and practices of customer service.
Interpersonal relations management.
Ability to:
Plan, direct, and administer the operations, programs and activities related to employee and labor relations.
Interpret, apply, and explain principles and legal provisions pertinent to an employee and labor relations program.
Conduct comprehensive investigations with objective findings and recommendations related to law and legal precedence.
Develop and implement goals with identifiable outcomes and assist with development of strategic plans, as needed.
Research, develop, apply, explain, and/or ensure the compliance of applicable laws, regulations, policies and/or procedures.
Identify needs, analyze problems, and provide recommendations and/or alternative solutions.
Manage and prioritize work, projects and/or programs within established deadlines
Prepare, manage, monitor, oversee, and/or administer budgets.
Supervise, train, and evaluate the work of assigned employees.
Stay abreast of information, trends, and theories applicable to areas of assignment.
Analyze data and compile and present narrative and statistical reports.
Prepare and review reports, correspondence, and other documents using multiple business formats.
Manage the maintenance of records.
Prepare and deliver presentations.
Utilize standard office software and equipment.
Maintain confidentiality of sensitive and/or protected information.
Provide customer service with a high level of sensitivity, tact and patience.
Communicate effectively, both orally and in writing.
Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, ****** orientation, and ethnic backgrounds of community college students.
PHYSICAL AND MENTAL STANDARDS:
The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Mobility: frequent sitting for long periods, walking, and standing; occasional kneeling, crouching, pushing, pulling; frequent reaching above and below desk level.
Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects.
Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and materials weighing up to 10 pounds; occasional lifting up to 25 pounds.
Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
Hearing/Talking: frequent hearing and speaking in person and on the telephone.
Emotional/Psychological Factors: frequent contact with others including extensive public contact; frequent deadlines and time-limited assignments.
ENVIRONMENTAL CONDITIONS:
Work is typically performed in an indoor office setting.
Additional Information
Salary
Starting salary: Step 1 $9,475.00 to Step 6 $12,095.00 monthly, depending upon education and experience.
Salary range: Step 1 $9,475.00 to Step 11 $15,874.00 monthly (including longevity steps) .
For more information, please refer to the Management Salary Schedule
Application Process
This position requires the following documents to be attached to your online application in order to be considered:
Current resume
Cover letter
Transcripts showing completion of required degree(s) must be submitted. Unofficial transcripts will be accepted only during the application process. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
List of three (3) professional references. Please provide names, telephone numbers, and e-mail address for each reference.
Please note: All required documentation must be attached to the online application by the applicant by the noted closing date. Additional documents not requested in the announcement will not be reviewed.
Applications will be accepted until the position is filled. However, to ensure full consideration, applications and any required attachments must be submitted by August 15, 2026. Applications with incomplete information (i.e. statements such as 'see resume') or missing required documents will not be considered.
The College will tentatively hold interviews in the month of September 2026.
Travel Reimbursement
Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to request partial reimbursement of travel expenses. Please contact the office of Human Resources for more information.
Position Funding
This position is offered contingent upon funding. GCCD reserves the right to extend, withdraw, and/or reopen this position at any time. Additional openings, for the same position, which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.
Commitment to Diversity and Equal Employment Opportunity Employer
GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.
GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.
Accommodations
If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.
Thank you for your interest in employment opportunities with Glendale Community College.
💡 Quick Summary
Seeking a career-building opportunity? The Director, Employee Relations position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Glendale offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
