Job Description
Role Description
Reporting to the Executive Director, Human Resources & Corporate Services, the Director Human Resources will provide leadership, advice and subject matter expertise to business leaders in a variety of areas including but not limited to employee relations, employee engagement, talent planning and development. This position plays a key role in enabling business growth by advising on key people initiatives.
This position is critical to support the growth of SMBC Canada Branch’s business and will play a key role in policy development & controls as well as strategy execution across the branch. The incumbent will have the level of authority, independence and support to properly carry out their responsibilities in connection with all SMBC Human Resources programs. The role will require the leadership skills to work across several areas of Human Resources, manage multiple deadlines and interact with internal & external stakeholders
Role Objectives: Delivery
The incumbent will be a strong problem solver, with hands-on experience in a leadership role with a financial institution. The incumbent must be highly motivated, with a proven ability to take initiative, working both independently and within a team within a fast paced, high - pressure environment. The role demands an entrepreneurial spirit and the ability to work in a changing environment.
Maintain deep relationships with the business line(s) to influence strategic HR priorities and to ensure the business owns and co-drives people-related initiatives. Partner with and/or serve as a member of senior leadership teams, providing credible advice and analysis to drive overall HR initiatives / people strategy for assigned businesses / divisions. Partner with broader HR teams (across business line(s), geographies, etc.) and across the entire division of HR to leverage universal best practices, remain aligned / have a shared understanding regarding cross-functional dependencies. Partner with finance, legal, risk management and other key infrastructure groups to understand business financials, mitigate legal exposure(s), and help drive appropriate employee conduct. Play a vital role in enabling business growth and profitability by overseeing key HR processes like YE compensation, annual performance review cycles, talent development & succession planning etc.
Utilize experience, training, credentials, certifications (i.e. CHRP) and/or education to maintain credibility with business line(s), represent HR on behalf of the entire organization with various stakeholders, and to maintain consultative and relationship building skills, and credibility. Apply overall HR acumen of workforce planning, org design, talent planning, etc. to help drive the best outcomes. Translate internal HR data and analysis into key trends and areas of focus to help lower attrition, increase retention, develop talent, advance diversity efforts, etc. Demonstrate business line acumen and/or sector proficiency to build consensus, credibility and to effectively influence business line leader(s).
Understand and confidently convey key industry trends (i.e., career pathing, virtual workforce, employee engagement etc.) and competitive firm benchmarks (i.e., spans of control, levels, senior title promotion rates, etc.) in order to accurately advise internal clients and to ensure the company remains competitive across critical areas of HR.
Demonstrate a deep fluency of employment / labor laws, regulators, internal security requirements (i.e., PPI, data security) to help enable compliance across the firm. Demonstrate knowledge of finance-related regulations to better manage and influence business priorities.
Provide timely, professional, and accurate resolution to the business line / internal clients regarding operational inquiries and/or standard HR policy and HR system questions. Develop a rapport with and understanding of the various business lines. Collaborate with peers and partners across HR operations to identify innovative processing / execution opportunities and to help meet or exceed SLA targets.
Competencies, Responsibility for Supervision & Decision Making Responsibility:
Competencies:
Demonstrate measurable value to the business through strong business acumen of to help drive people related business outcomes, guide & direct business leaders by delivering commercial solutions.
Deliver the Americas Division wide Human Resources strategy through strategic and operational human capital management.
Work collaboratively with Management and business leaders to assist with department projects and initiatives.
Build relationships across functions with frequent cross-over interaction including technology, compliance, legal and audit to help resolve or complete HR operational projects and challenges.
Participate through active engagement and contribute to problem-solving and new ideas (challenge when applicable) in meetings.
Responsibility for Supervision:
Supervises and manages the performance of a team of 2-3 members
Responsible for maintaining proper working papers and electronic files in support of all reports.
Responsible for the processes associated with the successful operation of the Bank including human resources.
Decision Making Responsibility:
Take collaborative decisions on department’s operational effectiveness in consultation with supervisors and Management. This position requires common sense and independent judgment. This position is expected to be self-managed on a day- to - day basis.
Job Qualifications
JOB QUALIFICATIONS:
Education:
Bachelor’s degree. CHRP designation is required.
Experience Minimum 10 – 15 years of progressive experience in a HR Business Partner role with a federally regulated financial institution (bank).
Skills: Knowledge and experience in the operation of a Schedule III foreign bank branch. Knowledge of the legislation, regulations and guidelines governing HR Compliance in Canada.
Good communicator with a high level of written and oral communication skills.
Excellent organizational skills and an ability to manage multiple projects at once, making sure you meet the quality, resources and time constraints. Enthusiasm and drive for delivering results.
Working Conditions:
Time pressure/deadlines - Significant
Stress of multiple demands - Significant
Attention to details - Significant
Environment - Open office / Hybrid Work Model
Employees participate in a hybrid workforce model (3 - 4 on-site working days /week) which provides them with an opportunity to work from home as well as Canada Branch’s Toronto downtown office. SMBC requires that employees live within a reasonable commuting distance of their office location.
About SMBC
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. SMBC provides reasonable accommodations for employees with disabilities consisted with applicable law. If you need reasonable accommodation during the application process, please let us know as [email protected]. SMBC is an EO employer – M/F/Disability
Reporting to the Executive Director, Human Resources & Corporate Services, the Director Human Resources will provide leadership, advice and subject matter expertise to business leaders in a variety of areas including but not limited to employee relations, employee engagement, talent planning and development. This position plays a key role in enabling business growth by advising on key people initiatives.
This position is critical to support the growth of SMBC Canada Branch’s business and will play a key role in policy development & controls as well as strategy execution across the branch. The incumbent will have the level of authority, independence and support to properly carry out their responsibilities in connection with all SMBC Human Resources programs. The role will require the leadership skills to work across several areas of Human Resources, manage multiple deadlines and interact with internal & external stakeholders
Role Objectives: Delivery
The incumbent will be a strong problem solver, with hands-on experience in a leadership role with a financial institution. The incumbent must be highly motivated, with a proven ability to take initiative, working both independently and within a team within a fast paced, high - pressure environment. The role demands an entrepreneurial spirit and the ability to work in a changing environment.
Maintain deep relationships with the business line(s) to influence strategic HR priorities and to ensure the business owns and co-drives people-related initiatives. Partner with and/or serve as a member of senior leadership teams, providing credible advice and analysis to drive overall HR initiatives / people strategy for assigned businesses / divisions. Partner with broader HR teams (across business line(s), geographies, etc.) and across the entire division of HR to leverage universal best practices, remain aligned / have a shared understanding regarding cross-functional dependencies. Partner with finance, legal, risk management and other key infrastructure groups to understand business financials, mitigate legal exposure(s), and help drive appropriate employee conduct. Play a vital role in enabling business growth and profitability by overseeing key HR processes like YE compensation, annual performance review cycles, talent development & succession planning etc.
Utilize experience, training, credentials, certifications (i.e. CHRP) and/or education to maintain credibility with business line(s), represent HR on behalf of the entire organization with various stakeholders, and to maintain consultative and relationship building skills, and credibility. Apply overall HR acumen of workforce planning, org design, talent planning, etc. to help drive the best outcomes. Translate internal HR data and analysis into key trends and areas of focus to help lower attrition, increase retention, develop talent, advance diversity efforts, etc. Demonstrate business line acumen and/or sector proficiency to build consensus, credibility and to effectively influence business line leader(s).
Understand and confidently convey key industry trends (i.e., career pathing, virtual workforce, employee engagement etc.) and competitive firm benchmarks (i.e., spans of control, levels, senior title promotion rates, etc.) in order to accurately advise internal clients and to ensure the company remains competitive across critical areas of HR.
Demonstrate a deep fluency of employment / labor laws, regulators, internal security requirements (i.e., PPI, data security) to help enable compliance across the firm. Demonstrate knowledge of finance-related regulations to better manage and influence business priorities.
Provide timely, professional, and accurate resolution to the business line / internal clients regarding operational inquiries and/or standard HR policy and HR system questions. Develop a rapport with and understanding of the various business lines. Collaborate with peers and partners across HR operations to identify innovative processing / execution opportunities and to help meet or exceed SLA targets.
Competencies, Responsibility for Supervision & Decision Making Responsibility:
Competencies:
Demonstrate measurable value to the business through strong business acumen of to help drive people related business outcomes, guide & direct business leaders by delivering commercial solutions.
Deliver the Americas Division wide Human Resources strategy through strategic and operational human capital management.
Work collaboratively with Management and business leaders to assist with department projects and initiatives.
Build relationships across functions with frequent cross-over interaction including technology, compliance, legal and audit to help resolve or complete HR operational projects and challenges.
Participate through active engagement and contribute to problem-solving and new ideas (challenge when applicable) in meetings.
Responsibility for Supervision:
Supervises and manages the performance of a team of 2-3 members
Responsible for maintaining proper working papers and electronic files in support of all reports.
Responsible for the processes associated with the successful operation of the Bank including human resources.
Decision Making Responsibility:
Take collaborative decisions on department’s operational effectiveness in consultation with supervisors and Management. This position requires common sense and independent judgment. This position is expected to be self-managed on a day- to - day basis.
Job Qualifications
JOB QUALIFICATIONS:
Education:
Bachelor’s degree. CHRP designation is required.
Experience Minimum 10 – 15 years of progressive experience in a HR Business Partner role with a federally regulated financial institution (bank).
Skills: Knowledge and experience in the operation of a Schedule III foreign bank branch. Knowledge of the legislation, regulations and guidelines governing HR Compliance in Canada.
Good communicator with a high level of written and oral communication skills.
Excellent organizational skills and an ability to manage multiple projects at once, making sure you meet the quality, resources and time constraints. Enthusiasm and drive for delivering results.
Working Conditions:
Time pressure/deadlines - Significant
Stress of multiple demands - Significant
Attention to details - Significant
Environment - Open office / Hybrid Work Model
Employees participate in a hybrid workforce model (3 - 4 on-site working days /week) which provides them with an opportunity to work from home as well as Canada Branch’s Toronto downtown office. SMBC requires that employees live within a reasonable commuting distance of their office location.
About SMBC
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. SMBC provides reasonable accommodations for employees with disabilities consisted with applicable law. If you need reasonable accommodation during the application process, please let us know as [email protected]. SMBC is an EO employer – M/F/Disability
💡 Quick Summary
Seeking a career-building opportunity? The Director, Human Resources position is now open for candidates interested in the Operations Executive Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
