Director of Development and Communications

Community Friendship, Inc.

Director of Development and Communications

Reports to : President/CEO Status: Exempt

General

The Director of Development and Communications leads Community Friendship, Inc.’s mission by strengthening fundraising and communication efforts in support of the mission, programs, and long-term sustainability. Working in close partnership with the President/CEO, this role helps shape strategy, build systems, and strengthen relationships that support revenue growth, donor engagement, and community visibility. The Director oversees fundraising initiatives, donor and grant activity, campaigns, and communications while collaborating with staff and Board leadership to advance impact and organizational goals. Through this work, the Director helps ensure that adults living with mental illness have access to housing, services, and community support that promote recovery and stability.

Major Duties and Responsibilities:

Fundraising & Revenue Development
• Co-lead the development, execution, and monitoring of the annual fundraising and revenue plan in partnership with the President/CEO, including setting goals, timelines, and strategies.
• Help track progress toward revenue goals and prepare basic reports for the President/CEO, Board, and Finance.
• Participate in the planning and early-stage development of capital, special, or multi-year campaigns, including feasibility support, donor research, and campaign infrastructure.
• Coordinate annual giving activities such as year-end campaigns, special appeals, peer-to-peer efforts, and online giving days.
• Assist with donor research and simple prospecting to identify new individual, corporate, and foundation supporters.
• Maintain accurate donor and gift records in the CRM (Bloomerang) and implement tracking activity and share results.

Donor Relations & Stewardship

· Manage an assigned portfolio of donors and prospects, including cultivation, solicitation, stewardship, and moves management activities, in collaboration with the President/CEO.

· Manage timely and accurate acknowledgement of all gifts, including letters, emails, and receipts, in compliance with IRS standards.

· Help design and implement simple stewardship touches (thank-you calls, handwritten notes, impact stories, recognition lists).

· Provide excellent customer service to donors and community partners by responding promptly to questions and requests.

· Identify, research, and develop strategies to grow major gift and leadership-level donors ($1,000+), in collaboration with the President/CEO and Board.

· Support the President/CEO in preparing for donor meetings, including research, briefing notes, and follow-up communication.

Grants & Institutional Giving
• Assist with managing a grants calendar, including deadlines for applications, reports, and renewals.
• Gather program data, budgets, and stories from staff to support grant proposal and reports.
• Draft, edit and coordinate standard sections of grant proposals (organizational background, program descriptions, etc.) under the guidance of the President/CEO
• Help track submitted proposals and outcomes, and maintain organized electronic files for all grant activity.

Marketing & Communications
• Implement an annual communications plan to support fundraising and raise awareness of CFI’s mission.
• Manage day-to-day social media activity (e.g., Facebook, Instagram, LinkedIn), including scheduling posts, responding to engagement, and tracking performance.
• Draft and edit content for e-newsletters, website updates, donor stories, and print materials.
• Use tools such as Canva (or similar) to create simple, on-brand graphics and flyers.
• Maintain a library of photos, quotes, and stories that can be used across fundraising and communications.

Events & Community Engagement
• Coordinate logistics for fundraising and friend-raising events, including invitations, registrations, vendor coordination, and on-site support.
• Recruit, schedule, and support volunteers for events and campaigns as needed.
• Represent CFI at community events, presentations, and networking opportunities as assigned.

Board & Internal Collaboration
• Prepare development and communications updates for Board meetings and Board reports, as requested by President/CEO
• Support and equip Board members in fundraising and major gift efforts by providing prospect research, briefing materials, follow-up support, and simple tools to encourage effective engagement.
• Support the Board and Board committees involved in fundraising and outreach (e.g., reminders, materials, simple training tools).
• Work collaboratively with program staff to gather impact stories, client successes, and program data.
• Participate in staff meetings, planning sessions, and training as assigned.
• Perform other related duties as required to support the mission and goals of Community Friendship, Inc.

Competencies, Knowledge, Skills and Abilities:

· Proficient in Microsoft 365, and digital meeting platforms. Knowledge of CRM systems, Bloomerang a plus, as well as Canva.

· Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments.

· Strong organizational skills; able to prioritize tasks in a fast-paced environment.

· Clear and professional written and verbal communication skills, including comfort with public speaking in small group settings.

· Strength in areas of creativity, innovation, organization, resourcefulness, and leadership. ∙ Strong research skills.

Qualifications:

Mandatory

· Bachelor’s Degree in Nonprofit Management or Communications, Marketing, Public Relations, Social Work, or equivalent combination of education and experience in those fields.

· Approximately 2-5 years’ professional experience in nonprofit fundraising, communications, marketing, grant writing, or a closely related field.

· Familiarity with metro Atlanta government, philanthropic, civic, and business communities.

· Ability and experience recruiting, training and encouraging top-level donors and volunteers. Familiarity with marketing strategies and analysis, grant writing and event planning.

Preferred

· Understanding of homelessness and mental health and/or behavioral health.

· Experience supporting fundraising campaigns, events, or annual giving efforts.

· Experience writing and soliciting grants to corporate, foundations, and federal/state entities.

Physical Requirements

Must be able to lift 25 – 50lbs, retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.

CFI is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, ****** orientation, gender identity, disability or veteran status.

Proof of Employment Eligibility is required for appointment to position. Applicants will be subjected to a Fingerprint Based Background Check of the Georgia and Federal Criminal History Record Databases and the current List of Excluded Individuals and Entities (LEIE) of the Office of Inspector General (OIG).

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice in accordance with the needs of Community Friendship, Inc.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Work Location: In person