Job Description
As our Director of Partnerships, you'll be at the forefront of shaping and executing Tower's partnership strategy.
Reporting to the Chief Customer & Marketing Officer, you'll lead a high-performing team to drive sustainable growth, build scalable distribution models, and deliver exceptional customer and partner experiences.
Your Impact Will Include:
Leading the strategic direction and operational execution of Tower's Partnerships function.
Creating and growing market-leading insurance distribution partnerships powered by digital and data platforms.
Building strong relationships with key partners, co-creating solutions that drive mutual success.
Collaborating across Customer Hubs, Claims, and Technology to ensure seamless customer interactions.
Championing a customer-first mindset and using insights to enhance partner value.
Driving innovation and challenging the status quo to future-proof our business.
Communicating performance and strategic initiatives clearly to internal and external stakeholders.
Ensuring compliance with health, safety, and regulatory standards including the FMC Act.
What You'll Need to Succeed
You're a commercially astute senior leader with a passion for partnerships and a proven track record of driving growth. You bring:
8-10+ years in senior leadership roles, ideally within large, complex environments.
A tertiary qualification in a relevant discipline.
Deep understanding of the insurance industry, customer experience, and regulatory frameworks.
Advanced negotiation, influencing, and stakeholder engagement skills.
Strategic planning, project management, and operational execution expertise.
A results-driven mindset and adaptability to change.
Why You'll Love Working with Tower
At Tower, our values are the heartbeat of every interaction. We prioritize our people, fostering a diverse and inclusive environment where everyone can thrive. We encourage you to bring your whole self to work, representing the vibrant communities we serve. We celebrate all ages, genders, ****** orientations, races, religions, and everything else that makes our culture unique. Proud holders of the Rainbow and DV Free Ticks, we are committed to inclusivity and safety.
We're on a mission to redefine insurance in New Zealand and the Pacific through innovation, customer-centricity, and disruptive thinking. With over 150 years of history and a bold vision for the future, Tower is the place to make your mark.
What We'll Bring to the Table
We offer more than just a competitive salary. At Tower, you'll enjoy:
16 weeks paid parental leave for primary carers and 4 weeks for partners.
Extra leave: a paid day off on your birthday, two additional annual leave days, and the option to buy up to eight more.
Wellness leave to proactively support your health.
Career growth opportunities and recognition programmes.
A flexible, modern workplace at our 6 Green Star Fanshawe St office.
Up to 50% discounts on Tower insurance products.
Free Life Insurance up to four times your annual base salary.
Retail discounts with Les Mills, JB Hi-Fi, PB Tech, The Coffee Club, and more.
Apply Now
Ready to lead the charge in redefining insurance partnerships across New Zealand and the Pacific? Submit your resume and a cover letter showcasing your impact and vision.
We're reviewing applications as they come in—don't wait to apply!
💡 Quick Summary
Seeking a career-building opportunity? The Director of Partnerships position is now open for candidates interested in the Operations Executive Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
